Principal Program Manager, Expert Network Operations jobs in United States
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Intuit · 13 hours ago

Principal Program Manager, Expert Network Operations

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. They are seeking a strategic and operationally focused Principal Program Manager to support complex cross-functional programs within Intuit’s Expert Network. This role involves driving alignment and execution of strategies to ensure high-quality, scalable service for customers, while managing risks and enhancing program management processes.

AccountingFinancial ServicesFinTechPaaSSoftware
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

You drive complex programs fostering accountability in partnership with cross-functional groups such as Customer Success, Service Delivery, Operations, Product Management, and other functional partners
You run programs using best practices for initiating, planning, and executing intermediate-to-large scale cross-functional critical programs that empower teams to achieve successful outcomes
You anticipate risks and proactively manage these risks before they become blockers
You communicate updates across levels of the organization and escalate appropriately. You will communicate with executives regularly
You drive your program teams toward the strategic goals; creating timelines and milestones, managing dependencies, and removing obstacles that stand between your teams and business success
You constructively drive for program management process improvements over time through efficiencies and/or automation
You lead with a clear vision, staying focused on the customer problem. You define success and galvanize the team around it. You align on and ruthlessly prioritize what’s most important
You drive winning results, allocating time and resources to what’s most important. You make fast, data-driven decisions and take extreme ownership for outcomes

Qualification

Cross-functional program deliveryData-driven decision makingOperational efficiency optimizationCustomer experience enhancementBusiness communicationAnalytical skillsCollaboration skillsProblem-solving skills

Required

8+ years in business operations, strategy, or a related field
Proven experience supporting executive leadership and optimizing operational efficiency
Skilled in developing and refining processes and operational rhythms that ensure accountability and drive business performance
Strong ability to interpret data and drive decisions based on insights
Committed to enhancing customer experience through efficient, high-quality expert experiences
Exceptional communication and interpersonal skills, with experience building cross-functional relationships and influencing without authority
Able to synthesize insights and activity from complex areas into strategic narratives (written documents and slides) for C-level audiences

Benefits

Cash bonus
Equity rewards
Benefits

Company

Intuit provides financial software solutions to empower individuals and businesses.

H1B Sponsorship

Intuit has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (693)
2024 (550)
2023 (586)
2022 (842)
2021 (773)
2020 (514)

Funding

Current Stage
Public Company
Total Funding
$8.52B
Key Investors
JP Morgan Chase
2025-01-31Post Ipo Debt· $4.5B
2023-09-12Post Ipo Debt· $4B
2011-01-19Post Ipo Equity· $6.7M

Leadership Team

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Sasan Goodarzi
Chief Executive Officer
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Alex Balazs
Chief Technology Officer
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Company data provided by crunchbase