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L&W Supply · 20 hours ago

Bilingual Inside Sales Representative (7244)

Waldorf, MD

Full-time

Onsite

Entry Level

$19/hr - $22/hr

1+ years exp

L&W Supply Corporation is a leading specialty distributor of building materials. They are seeking a Bilingual Inside Sales Representative to assist customers in purchasing materials for various building projects, providing superior service and expertise throughout the sales process.

Building MaterialConsumer GoodsManufacturingTrading PlatformTransportation

Responsibilities

Assisting customers in developing L&W solutions to meet their needs

Discussing features and benefits of products and services

Establishing rapport with new customers and nurturing relationships with long term customers

Soliciting feedback from customers on products and services

Coordinating delivery requests to ensure efficiency and customer satisfaction

Assisting in the development of branch sales plan and strategy

Assisting in the design and execution of merchandising strategy

Determining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job

Answering incoming phone calls and emails to assist customers in a timely manner

Accepting payment and applying it to the appropriate customer account

Arranging with the warehouse for customer product pickup

Reordering products to keep the store and warehouse shelves well stocked

Addressing and resolving service concerns, should they arise

Qualification

Bilingual in EnglishSpanishInterior building products experienceCommunication skillsTime managementBasic computer skillsService orientedPositive attitudeTeam playerDetail oriented