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A Igreja de Jesus Cristo dos Santos dos Últimos Dias · 2 days ago

Supervisor, Store 1 - Billings, Mt

Billings, MT

Part-time

Onsite

Mid Level

3+ years exp

A Igreja de Jesus Cristo dos Santos dos Últimos Dias is seeking a Supervisor for their store in Billings, MT. The role involves leading a team of 3-10 members and ensuring a productive environment while managing store operations, customer service, and inventory management.

Religious Institutions

Responsibilities

Directs and supervises employees engaged in sales, inventory activities, reconciling cash payments and other related duties

Performs and oversees work activities of sales clerks, including: greeting customers, personal fitting consultation and product knowledge, cleaning and organizing store, shelves and displays, and selling merchandise

Plans and prepares work schedules and keep records of employees’ schedules and timesheets

Manages relationships with service missionary coordinators to coordinate staffing needs

Regularly supervises the work of others, including employees, missionaries, and volunteers

Provides suggestions and recommendations as to the hiring, firing, advancement, promotion, or any other change of status of employees under their supervision

Directs all store operations with a focus on continuous improvement

Provides and ensures excellent customer service by greeting and assisting customers, responding to customer inquiries and complaints, and acting as a path for escalation

Manages store presentation and retail visual standards

Reviews inventory and sales records, ensures sufficient in-stock levels and adequate inventory to meet customers’ needs, and maintains awareness of and provides input regarding consumer demand

Monitors and assists in planning of annual budget, manages expenses, and proposes future project costs

Oversees the store operation schedule and responsible for key performance indicators, including: inventory goals, expense goals, sales goals, exceptional customer service

Qualification

Retail managementCustomer serviceLeadership experienceMicrosoft OfficePoint-of-sale systemsDelegationMerchandisingPower BIInterpersonal skillsProblem-solving

Required

Bachelor's degree in business or related field of study and two years' experience in retail or service industry, or equivalent combination of education and experience

Minimum three years of experience leading others

Responsible to motivate others and guides training and development of staff

Functional understanding of computer applications, including: MS Word, MS Excel, MS Outlook, or related programs

Familiarity with point-of-sale systems and terminology, and ability to troubleshoot basic technical issues

Excellent interpersonal skills, including written and verbal communication skills

Ability to effectively address questions and resourcefully and creatively resolve problems

Ability to lead, delegate and direct the work of others

Ability to work as scheduled and needed (including Saturdays and holidays)

This position operates in a retail environment

To successfully perform the essential functions of the job there may be physical requirements which need to be met, such as: standing for long periods of time, stooping, bending, and regularly lifting up to 30 pounds