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Urban Resource Institute (URI) · 12 hours ago

Residential Specialist - Magnolia Gardens

New York, NY

Full-time

Onsite

Entry Level

$34K/yr - $34K/yr

1+ years exp

Urban Resource Institute (URI) is the nation’s largest provider of domestic violence shelter services and a leader in supporting homeless families. The Residential Specialist is responsible for direct service provision to residents, assisting families with children in DHS facilities while demonstrating sensitivity to issues related to homelessness.

Social

Responsibilities

Support clients to complete their activities of daily living

Work directly with individuals to develop and achieve meaningful life goals

Document information and assist in tracking data with logs and reports

Maintain professional communication with other program staff

Provide support and direct care to clients and help to maintain a safe and clean living/working environment

Transporting clients to activities and appointments

Maintain a safe and secure facility

Attend staff meetings and training as required

Respond to requests from residents

Meet regularly with team

Understand and follow emergency procedures, including fire safety procedures

Sort and organize donations of food, clothing, etc

Conduct room checks as needed

Assisting with intake procedures as directed

Distribute household supplies

Keep activity logs

Assist with bed utilization by helping with apartment preparation and cleaning

Provide crisis intervention, mediate between residents when necessary

Perform other duties as assigned supervisor

Qualification

Residential shelter experienceClient services deliveryBi-lingualDHS regulations familiarityMicrosoft Office knowledgeMandarinListening skillsGroup counseling skillsVerbal skillsCommunication skillsWritten skills

Required

High School Diploma or GED

Minimum 1 year experience in a residential shelter

Must possess a demonstrated ability in delivering client services including communication and listening skills, understanding of human interaction and personality development, the ability to write and record case documentation, and demonstrated skills in group counseling

Must be computer-literate and must have knowledge of Microsoft Office Applications

Must have ability to be flexible of schedule as needed

Excellent written and verbal skills are required

Will be required to read printed and handwritten materials

Will be required to read information on computer screen

Will be required to use computer keyboard and mouse

Must be able to sit for extended periods of time

Must be able to enter information in digital forms and spreadsheets

Must be able to lift 10 pounds at times, occasionally reach and bend

May require occasional work outside established working hours, including evenings and weekends

Preferred

Bi-lingual, Mandarin preferred

Familiarity with DHS regulations and DHS Cares Reporting preferred

Company

Urban Resource Institute (URI)

Founded in 1980, Urban Resource Institute (URI) offers innovative client-centered services to help transform the lives of domestic violence survivors and homeless families, with a focus on communities of color and other vulnerable populations.

Founded in 2013

New York, New York, USA

501-1000 employees