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Upstart · 6 hours ago

Mortgage Recording Specialist

Columbus, Ohio Metropolitan Area

Full-time

Hybrid

New Grad, Entry Level

$25.48/hr - $25.48/hr

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. As a Mortgage Recording Specialist, you will manage the accurate and timely recording of HELOC loan documents, ensuring compliance and operational excellence in loan servicing.

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Responsibilities

Ensure complete and accurate review of signed HELOC documentation packages prior to recording

Confirm all elements of mail-in packages (mortgage/deed, physical check, return materials, FedEx labels) are properly assembled and addressed

Prepare electronic and mail-in recording documents for submission, validating county-specific requirements, riders, and appropriate payment methods

Monitor Simplifile to ensure recording statuses transition to final confirmed state by county

Validate post-recording documentation, including recording stamps, dates, book/page/instrument numbers, and update internal systems accordingly

Upload recorded instruments to Vesta and ensure all notes and metadata are accurately reflected across systems

Serve as a point of quality control to guarantee documentation compliance and operational accuracy during the post-closing process

Remediate and cure any rejected recording documents from counties as needed

Qualification

HELOC loan processingMortgage servicingLoan origination systemsAnalytical skillsOrganizational skillsCommunication skillsAttention to detailTime management

Required

Experience in home lending loan processing or mortgage servicing

Understanding of end-to-end HELOC loan origination processes

Excellent analytical, organizational, and communication skills

High attention to detail and comfort working with data in operational environments

High School Diploma or GED

Ability to work standard hours (9 AM – 5:30 PM EST)

Proficiency with loan origination systems and general productivity software

Reside within 60 miles of Columbus, OH, and be able to work from the office at least two days per week

Preferred

Previous post closing / recording or servicing mortgage experience

Ability to work effectively with limited direct guidance on routine activities

Strong organizational and time management skills with the ability to prioritize tasks effectively

Comfortable operating in a fast-paced, ambiguity-prone environment

Demonstrated ability to take ownership of issues and drive resolution with patience and efficiency

Benefits

Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart

Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year

Employee Stock Purchase Plan (ESPP)

Life and disability insurance

Generous holiday, vacation, sick and safety leave

Supportive parental, family care, and military leave programs

Annual wellness, technology & ergonomic reimbursement programs

Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering

Catered lunches + snacks & drinks when working in offices