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Upshop · 17 hours ago

Account Executive, Strategic Accounts

United States

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

Upshop is the market leader in Total Store Operations solutions for the Grocery and C-Store markets. We are seeking a highly motivated and results-oriented Account Executive to drive significant revenue growth within our largest and most strategic client accounts, focusing on proactive cross-selling and upselling of our complex solutions.

Information TechnologySoftwareTechnical Support

Responsibilities

Strategic Account Growth: Develop and execute strategic account plans focused on growing Upshop’s footprint and solution adoption within existing client accounts

Driving Outcomes: Guide clients to achieve measurable business outcomes through effective use of Upshop’s platform, data, and services

Executive Engagement: Build and maintain strong relationships with C-level executives and key stakeholders, providing strategic insights and support

Solution Selling: Demonstrate a deep understanding of Upshop’s SaaS offerings and how they align with client objectives and operational goals

Cross-Selling and Upselling: Identify new opportunities within current accounts to introduce additional Upshop solutions that deliver incremental value

ROI and Business Impact: Conduct strategic needs assessments and present value-driven proposals that clearly communicate return on investment

Consensus-Driven Engagement: Navigate multi-stakeholder environments to build alignment and accelerate solution adoption across departments and regions

Pipeline & Forecast Management: Maintain accurate records of account activity, expansion opportunities, and forecast details in Salesforce CRM

Industry & Client Insight: Stay informed on grocery retail trends, client needs, and evolving business environments to proactively offer relevant solutions

Cross-Functional Collaboration: Work closely with internal teams—including product, marketing, customer success, and implementation—to deliver exceptional client experiences

Contract Negotiation: Lead contract renewals and expansion discussions, ensuring favorable outcomes and long-term account health

Qualification

B2B SaaS salesStrategic account managementSolution sellingSalesforce CRMGrocery retail experienceConsultative engagementCross-functional collaborationCommunicatorBachelor's degreeSelf-starterCollaborative team player