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GoDaddy · 3 weeks ago

Sales Representative - B2B Merchant Services

Tempe, Arizona, United States

Full-time

Onsite

Mid Level

$35K/yr - $150K/yr

3+ years exp

GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online. The Sales Representative role involves proactively reaching out to prospective and current customers to educate them on GoDaddy's services and guide them in choosing the best solutions for their business needs.

Domain RegistrarOnline PortalsWeb DevelopmentWeb Hosting

Responsibilities

Contacting prospective small business customers and existing GoDaddy customers via phone (Outbound Sales calls) and via email to uncover new opportunities

Consult with customers about their business needs by matching GoDaddy products and/or solutions to their commerce goals, while identifying existing pain points to determine how GoDaddy’s platform could address those needs

Understanding and overcoming small business objections through effective communication of GoDaddy’s offerings

Build trust, interact, and communicate effectively with various levels of the organization, while meeting high call quality and production standards as pre-determined by leadership

Meet sales metrics that could include but are not limited to outbound dials, gross payment volume, and Net Promoter Score

Demonstrate ownership for issues pertaining to customer service questions, including by researching and providing solutions for issues of moderate complexity

Serve as a trusted advisor and consultant to all customer throughout the entire sales cycle while maintaining accurate and updated records for all activities in the system

Qualification

Payments experienceOutbound sales experienceCRM software proficiencyConsultative sellingDynamic hunter personalityInterpersonal skillsSelf-driven attitude

Required

Experience working at a Payments company or owning and/or operating a small and/or midsize business (SMB)/extensive knowledge of internet technology

3+ year outbound and/or inbound experience in payments, merchant acquisition, fintech, or similar industries

A high school diploma, GED, or equivalent work experience

Ability to meet sales quotas while providing a great customer experience throughout entire sales cycle

A self-driven and dedicated attitude, disciplined work ethic and motivation to drive revenue growth, while creating long term customer relationships

Dynamic hunter personality with a drive to reach decision makers is essential

Experience using a CRM or other customer management software

Great interpersonal skills and the ability to thrive, multi-task, and prioritize in a high-volume, dynamic environment with ability to promote and build extraordinary customer rapport