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Ochsner Health · 16 hours ago

Donor Recruiter

New Orleans, LA

Full-time

Onsite

Entry Level

2+ years exp

Ochsner Health is a dedicated healthcare provider committed to serving and innovating since 1942. The Donor Recruiter role focuses on developing and managing blood donation recruitment efforts to maintain a safe and adequate blood supply while providing educational materials and conducting presentations to inspire community participation.

Health CareHospitalInformation TechnologymHealth

Responsibilities

Successfully recruits blood donors by providing all required material, presentations and coordination of drive set up with mobile collections staff. Accurately projects blood drive goals in order to plan sufficiently and provide an ongoing, adequate blood supply

Provides excellent customer service. Maintains a positive customer service environment during interactions with donors, coworkers, patients, corporate contacts and visitors

Assumes responsibility for professional accountability. Conducts tailored motivational written or oral presentations and educational activities for individuals and groups to inspire participation and promote understanding of the need for blood products through a sense of community responsibility and reciprocity

Maintains time management/organizational skills. Organizes tasks and performs them so that team members can follow behind and easily trace all work steps. Performs post drive assessments and reviews customer surveys

Maintains regulatory and safety compliance with an awareness of AABB, FDA, CAP, JCAHO, OSHA, and HCFA standards/guidelines for Blood Bank Donor Services

Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style

Other related duties as required

Qualification

Blood donation recruitmentCustomer serviceEffective communicationData entry skillsPresentation skillsInterpersonal skillsOrganizational skillsSelf-motivated

Required

High School diploma or equivalent

2 years related experience

Must have computer skills and dexterity required for data entry and retrieval of information

Effective verbal and written communication skills and the ability to present information clearly and professionally

Must be proficient with Windows-style applications, various software packages specific to role and keyboard

Strong interpersonal skills

Customer service skills necessary in order to deal professionally, effectively and courteously with co-workers, corporate chairpersons, donors and the general public

Self-motivated and self-directed to meet organizational and departmental missions

Organizational and prioritization skills necessary to meet deadlines and to perform responsibilities with minimal supervision

Skills to creates and conducts educational activities and persuasive presentations regarding blood component needs in order to encourage participation in blood drive activities before a broad spectrum of audiences

Must have reliable transportation and ability to travel between and throughout facilities and mobile locations

Ability to work flexible schedule, such as nights, evenings, weekends, holidays, extended shifts while accepting variation in schedule and workload

Preferred

Additional degrees, business training experience and/or certifications may be combined to meet minimum qualifications

Company

Ochsner Health

Glassdoor3.5

Ochsner Health is the leading nonprofit healthcare provider in Louisiana, Mississippi and across the Gulf South, delivering expert care at its 47 hospitals and more than 370 health and urgent care centers.

Founded in 1942

New Orleans, Louisiana, USA

10001+ employees