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Nationwide · 13 hours ago

Commercial Lines National Sales Agent - Direct Distribution

United States

Full-time

Remote

Mid Level

$46K/yr - $74K/yr

3+ years exp

Nationwide is a company focused on helping people protect what matters most to them. They are seeking a National Sales Agent responsible for selling and retaining commercial line insurance while providing exceptional customer service and support. The role involves educating clients about insurance needs and managing the sales process from quote to binding coverage.

BankingFinancial ServicesInsuranceLife Insurance

Responsibilities

Receives incoming calls/emails from commercial lines insurance prospects and uses multiple internal and external resources to consult with and educate clients about coverage needs by performing: front-end underwriting, risk assessment, financial analysis, and loss runs analysis in order to sell insurance. Offers additional Nationwide Insurance products to provide all applicable discounts and assist with future retention efforts. Makes follow-up calls and works to close the sale

Researches and prospects commercial insurance potential customers through the use of internal (telephone calls or internet leads) or external (outbound calls) leads. Solicits potential customers who did not purchase during initial inquiry to overcome objections and complete the sale

Writes quality risk policies based on underwriting requirements; makes decisions by interpreting and using appropriate classification systems, rating plans, tiers, and selection standards; utilizes training and sales techniques to close the sale

Answers questions, provides explanations and makes recommendations to applicants about appropriate coverage for commercial policies, limits, deductibles; considers customer needs as well as company guidelines. Determines and enters rating information into systems; provides quotation and binds coverage within prescribed limits

Completes necessary applications and forms; issues conditional contact/binder within authority. Follows up for necessary documents and collects payments to finalize sales. Educates customers on payment and audit process. Uses opportunities to refer personal lines opportunities

Ensures retention of commercial line accounts for the policy’s first renewal; maintains accountability for the policies written at least one year after the issuance date. Contacts customers with pending cancellations to collect payments to avoid lapses in coverage. Works with customers and retention team underwriters to ensure policyholder needs are being met. Follows up with customers to ensure policy adapts to customers’ businesses

Provides ongoing customer service and sales support. Services policies of members, including sending additional certificates, cross-selling additional products and amending policies

Helps achieve the team's current quotas/goals by meeting individual quotas/goals

Maintains current understanding and proficiency in sales techniques and product offerings, keeps up-to-date with market conditions and competitors, and system improvements. Cross-trains on other products and lines of business

Makes outbound calls to retain current business

Forwards potential customers to other Nationwide channels as appropriate

Qualification

Sales techniquesCommercial line insuranceRisk assessmentProperty & Casualty licenseInsurance processing systemsWindows environmentVerbal communicationInterpersonal skills

Required

Proficiency in sales techniques, with experience in selling commercial line insurance products

Strong ability to educate clients on insurance needs, perform risk assessments, and provide tailored solutions

Excellent verbal and interpersonal skills to effectively communicate and influence prospective customers

Competent in using insurance processing systems, rating plans, and personal computer hardware/software in a WINDOWS environment

High school diploma or equivalent

State licensing as required for property/casualty products

Continuing education as required by state(s)

Associates must acquire the required state licenses within the time period designated by the business unit

Three or more years of related work experience in sales and insurance

Advanced knowledge of sales techniques, property/casualty commercial insurance products, insurance processing systems and procedures, practices, state regulations and customer service practices

Possesses strong verbal and interpersonal skills to communicate technical insurance information to prospective customers and influence prospective customers to select Nationwide products

Ability to operate personal computer and related business software

Preferred

Property & Casualty license is strongly preferred

Undergraduate studies preferred

Prefer participation in professional insurance coursework

Prefer exposure to multiple product property/casualty insurance consultation

Previous insurance industry experience may be considered in lieu of sales experience

Benefits

Medical/dental/vision

Life insurance

Short and long term disability coverage

Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date

Nine paid holidays

8 hours of Lifetime paid time off

8 hours of Unity Day paid time off

401(k) with company match

Company-paid pension plan

Business casual attire

Company

Nationwide

Glassdoor3.9

Nationwide, a Fortune 100 company based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the United States.

Founded in 1925

Columbus, Ohio, USA

10001+ employees