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Andromeda Systems Incorporated · 2 days ago

Product Implementation Specialist – Opportunity in Saudi Arabia

Jacksonville, FL

Full-time

Onsite

Senior Level

5+ years exp

Andromeda Systems Incorporated (ASI) is a provider of tools and services for Physical Asset Owners and Fleet Managers. They are seeking a Product Implementation Specialist to facilitate the integration of their software solutions into client operations, manage implementation projects, and ensure effective communication with stakeholders.

GovernmentLogisticsMilitarySoftwareTraining

Work & Life Balance

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Serve as on-site, customer support representative to facilitate customer’s successful integration of software solution into daily business processes

Provide daily management and oversight of assigned client implementation projects. Lead/facilitate meetings with internal team and client stakeholders

Collaborate with Product Implementation Team Manager and liaise with customer to ensure clarity and mutual agreement of project scope

Utilize Project Implementation processes and tools throughout customer implementation lifecycle. Recommend process/tool enhancements

Facilitate timely decisions to maintain project schedule and budget

Establish professional working relationship with clients with primary focus on key stakeholders and decision makers

Set and manage client expectations through project work plans and effective communication

Ensure relevant training is provided to customer

Share information/feedback from customer engagements with Product Implementation Team Manager pursuant to product enhancement and refinement of product vision and development strategy

Participate in product development meetings to comprehend new functionalities and provide report on customer feedback and enhancements

Maintain expert knowledge of assigned products and the ability to articulate value-add features to customer

Qualification

Customer supportEnterprise asset managementProject managementAircraft maintenanceCommunication skills

Required

5 years of experience in related area as an individual contributor

1+ year of experience managing team member assignments

Bachelor's degree

Excellent verbal and written communication skills

Must be a U.S. Citizen

Must be qualified to obtain a Secret Security Clearance

Must be qualified to obtain an IQAMA for Saudi Arabia

Preferred

Master's degree

Experience working with/implementing enterprise asset management systems

Benefits

401(k) plan with immediate 100% vesting and 4% discretionary match

Paid leave including PTO, holiday, bereavement, and military

Medical coverage included

TRICARE Supplement

Employee Assistance Program

Tuition assistance and professional development

Bonus programs

Company

Andromeda Systems Incorporated

Andromeda Systems Incorporated provides unparalleled expertise and capabilities in the Reliability, Maintenance, Supportability, Engineering, and Logistics disciplines.

Founded in 2005

Virginia Beach, Virginia, USA

201-500 employees