Netpace Inc ยท 3 months ago
Desktop Support Tech I
Overland Park, KS
Contract
Onsite
Entry Level
1+ years expNetpace Inc is seeking a Desktop Support Tech I to provide technical support and assistance. The role involves maintaining, troubleshooting, and upgrading computer equipment while delivering excellent customer service in a service desk environment.
AnalyticsArtificial Intelligence (AI)ConsultingEnterprise ApplicationsInformation TechnologyMachine Learning
Responsibilities
Ability to read technical documentation
Ability to write technical documentation
Prior experience in a Service Desk or Desktop Support role
Experience working in a customer service role
Experience in the maintenance, troubleshooting and upgrading of computer equipment is preferred
Qualification
Required
1-2 years related experience
Ability to read technical documentation
Ability to write technical documentation
Prior experience in a Service Desk or Desktop Support role
Associate's Degree in Computer systems, a related field OR 1:1 equivalent experience
Experience working in a customer service role
Preferred
Experience in the maintenance, troubleshooting and upgrading of computer equipment
IT Support in Healthcare
Experience with Windows 10 & 11
MD 100 and 101 or newer, CompTIA A+
Company
Netpace Inc
Netpace is a Data-Driven company excelling in AI, IT Consulting and Staffing Solutions.
51-200 employees
H1B Sponsorship
Netpace Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2020 (2)
Funding
Current Stage
Growth StageCompany data provided by crunchbase