Altra Federal Credit Union · 23 hours ago
Part-Time Member Service Representative - West Salem WI
West Salem, WI
Part-time
Onsite
New Grad, Entry Level
$19/hr - $19/hrAltra Federal Credit Union is a member-owned financial cooperative committed to providing exceptional service and personalized financial solutions to our community. We are seeking a friendly, detail-oriented Part-Time Member Service Representative to join our team at the West Salem WI office, where you will be the first point of contact for our members, delivering outstanding service while handling routine financial transactions.
BankingCreditFinancial Services
Responsibilities
Greet members warmly and assist with their daily banking needs, including deposits, withdrawals, transfers, loan payments, and account inquiries
Process transactions accurately and in compliance with credit union policies and regulatory requirements
Promote credit union products and services to meet member needs and support business growth
Promote in-branch technology and assist members as needed
Maintain member confidentiality and adhere to security procedures
Resolve member questions or concerns promptly, escalating when necessary
Balance cash drawers and prepare daily reports
Support other branch functions as needed
Qualification
Required
High school diploma (or equivalent) and a commitment to ongoing learning
Strong communication skills, with the ability to connect with members genuinely
Detail-oriented, professional, and tech-savvy – ready to help members with digital services
Proficient with computers and basic software applications
Ability to maintain confidentiality and handle sensitive information
Commitment to providing exceptional member service
Preferred
Background in customer service
Previous financial experience would be a plus
Previous cash handling or teller experience preferred but not required
Benefits
Up to a 6% Employer-matched 401(k) + additional 3% employer contribution.
Two-week paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years of service!
Paid time off, volunteer time off, paid holidays, and your birthday off (paid)!
Employee-only perks and discounts.
Company
Altra Federal Credit Union
Altra Federal Credit Union is a financial cooperative for all kinds of financial and banking services.
Founded in 1931
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jack Peplinski
President/CEO
Steve Koenen
President/CEO Altra Federal Credit Union
Recent News
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2025-04-04
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