Austin Bank ยท 2 days ago
Teller in Longview Pine Tree
Longview, TX
Full-time
Onsite
New Grad, Entry LevelAustin Bank is a financial institution seeking a Teller to provide excellent customer service. The role involves processing transactions, maintaining cash drawers, and ensuring compliance with regulatory requirements while building strong relationships with customers.
BitcoinFinancial ServicesVenture Capital
Responsibilities
Employee is responsible to understand and comply with regulatory requirements for financial transactions, most specifically Bank Secrecy Act (BSA) and Customer Identification Program (CIP) as it relates to specific job functions
Exhibits superior customer service as an Austin Bank team member
Demonstrates high quality relationship building techniques to ensure the customer receives the best possible solution to his banking and financial needs
Helps promote a loyal relationship between the customer and Austin bank
Participates in developing a teamwork atmosphere with co-workers as part of department/branch location by attending meetings, participating in discussions, treating co-workers with respect and courtesy, and contributing to departmental goals
Has a responsibility to stay abreast of company communications by reading publications, announcements and company e-mails, etc
Takes advantage of appropriate communication channels regarding bank related business matters
Develop personal skills and capabilities through on-going training, as provided by the company or elsewhere subject to Company approval
Uphold and safeguard the organizations values particularly relating to ethics, integrity, and confidentiality both internally and externally
Greets customers and provides superior customer service
Processes night depository, ATM, and Bank-by-mail deposits
Receives checks and cash for deposit, verifies amount, examines checks for proper endorsements and issues receipt for deposit amount
Places holds on checks accepted for deposits, if warranted, in accordance with regulations
Cashes checks after verification of customer signatures and balances
Obtains positive identification of payee
Obtains information and completes Currency Transaction Reports for submission to BSA Officer
Prepares Suspicious Activity Reports when applicable
Maintains teller cash drawer within required limits
Explains, promotes and/or sells bank products or services such as travelers checks, savings bonds, money orders and cashier's checks, etc
Maintains appropriate log of cash sale of Cashier's Checks and travelers checks per requirements of Bank Secrecy Act
Accepts utility bill and loan payments
Processes TT&L, EFTPS payments and cash advances
Places stop payments on checks and drafts as requested by customer
Balances teller cash drawer and cash vault daily
Accepts information for outgoing wire transfers
Assists customers in preparing documentation on debit card disputes
Assists in filing bank records/documentation
Verifies next day new account information and account file maintenance
Opens/processes mail as required
Answers telephone calls taking messages, forwarding calls or providing assistance to customers
Cross-trains in other areas
Maintains confidentiality at all times
Reports to work regularly and promptly
Contributes as a team player
Enhances professional growth and development through participation in educational programs, current literature, and in-service meetings, etc
Maintains established department and Bank policies, procedures and objectives and quality assurance
Qualification
Required
Understand and comply with regulatory requirements for financial transactions, most specifically Bank Secrecy Act (BSA) and Customer Identification Program (CIP) as it relates to specific job functions
Exhibit superior customer service as an Austin Bank team member
Demonstrate high quality relationship building techniques to ensure the customer receives the best possible solution to his banking and financial needs
Help promote a loyal relationship between the customer and Austin bank
Participate in developing a teamwork atmosphere with co-workers as part of department/branch location by attending meetings, participating in discussions, treating co-workers with respect and courtesy, and contributing to departmental goals
Stay abreast of company communications by reading publications, announcements and company e-mails, etc
Take advantage of appropriate communication channels regarding bank related business matters
Develop personal skills and capabilities through on-going training, as provided by the company or elsewhere subject to Company approval
Uphold and safeguard the organizations values particularly relating to ethics, integrity, and confidentiality both internally and externally
Greet customers and provide superior customer service
Process night depository, ATM, and Bank-by-mail deposits
Receive checks and cash for deposit, verify amount, examine checks for proper endorsements and issue receipt for deposit amount
Place holds on checks accepted for deposits, if warranted, in accordance with regulations
Cash checks after verification of customer signatures and balances
Obtain positive identification of payee
Obtain information and complete Currency Transaction Reports for submission to BSA Officer
Prepare Suspicious Activity Reports when applicable
Maintain teller cash drawer within required limits
Explain, promote and/or sell bank products or services such as travelers checks, savings bonds, money orders and cashier's checks, etc
Maintain appropriate log of cash sale of Cashier's Checks and travelers checks per requirements of Bank Secrecy Act
Accept utility bill and loan payments
Process TT&L, EFTPS payments and cash advances
Place stop payments on checks and drafts as requested by customer
Balance teller cash drawer and cash vault daily
Accept information for outgoing wire transfers
Assist customers in preparing documentation on debit card disputes
Assist in filing bank records/documentation
Verify next day new account information and account file maintenance
Open/process mail as required
Answer telephone calls taking messages, forwarding calls or providing assistance to customers
Cross-train in other areas
Maintain confidentiality at all times
Report to work regularly and promptly
Contribute as a team player
Enhance professional growth and development through participation in educational programs, current literature, and in-service meetings, etc
Maintain established department and Bank policies, procedures and objectives and quality assurance
Company
Austin Bank
Austin Bank is a bank that offers personal banking, business banking, and loan services.
Founded in 1900
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Mike Gunnels
Sr. Executive Vice President Chief Credit Officer
Company data provided by crunchbase