Compu-Vision Consulting Inc. · 1 day ago
Enterprise Application Support Level 2
New York, NY
Full-time
Onsite
Senior Level
5+ years expCompu-Vision Consulting Inc. is seeking an Enterprise Application Support Level 2 professional. The role involves providing technical and application support for various hospital systems, collaborating with stakeholders, and ensuring system performance and compliance.
ConsultingInformation TechnologyOutsourcingSoftware
Responsibilities
Design, configure, and implement Nuvolo modules (EAM, IWMS, Facilities, Space, Clinical Engineering, etc.) on the ServiceNow Asset Management, CMDB and platform
Collaborate with stakeholders to gather requirements and translate them into functional and technical specifications
Perform system integrations, data migration, and workflow automation within Nuvolo
Develop and maintain custom scripts, UI policies, business rules, and reports
Ensure system performance, security, and compliance with organizational standards
Provide end-user training, documentation, and ongoing support
Partner with cross-functional teams to optimize workplace operations and improve service delivery
Understand the flow of information through the Financial, Business, Clinical and Infrastructure applications
Responsible for documenting, researching and troubleshooting reported issues and requests
Fosters a business-oriented culture and mindset driven by continual service improvement techniques
Identifies and acts on opportunities for continuous improvement
Understanding critical business process for supporting EITS Applications
Triage requests or issues to ensure that our service level agreements (SLA) are achieved
Perform other duties and/or special projects as assigned
Develops and maintains a staff of administrative support personnel at a level to fulfill the requirements of the Information Systems Department
Plan, assigns and reviews the work of subordinates
Directs the preparation of departmental budgets in conjunction with other departmental managers
Coordinates the activities of the various segments of the department to assure timely and economical completion of projects
Directs the preparation of cost estimates for current and proposed projects, reflecting the cost of equipment, man and machine hours required
Establishes, reviews and controls documentation standards, including the development and control of forms
Directs the collection and analysis of data and reports concerning departmental operations, methods, personnel utilization, space and equipment
Participate in special projects as needed and perform other duties as assigned
Must be able to work independently as well as work as part of a fast-moving team
Qualification
Required
A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or related field of study
Five (5) years of progressive, responsible experience in the field of data processing, computer systems, and applications
Operations Speciality requires supervisory experience (5 years)
Network Services requires a telecommunications background and experience
Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques
A satisfactory equivalent combination of training, education, and experience
Company
Compu-Vision Consulting Inc.
Compu-Vision Consulting Inc. is a dynamic IT consulting enterprise.
51-200 employees
H1B Sponsorship
Compu-Vision Consulting Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2022 (1)
2021 (9)
2020 (12)
Funding
Current Stage
Growth StageRecent News
MarketScreener
2025-12-11
2025-12-03
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