Jobs via Dice · 1 day ago
Field Service Technician- Seattle
Seattle, WA
Part-time
Hybrid
Mid Level
$27/hr - $40/hr
3+ years expBeaconMedaes is a global leader in the medical and laboratory gas markets, seeking a qualified medical gas Field Service Technician for the Seattle area. The role involves performing routine maintenance and repairs on medical gas equipment, ensuring high customer satisfaction and maintaining critical relationships with clients.
Computer Software
Responsibilities
Perform routine, preventative maintenance and repairs on Medical Gas Products
Preventative maintenance should be conducted in accordance with manufacturer's recommendations (with regards to schedule and scope)
Perform diagnostics on malfunctioning products, determine possible causes for malfunctions and perform repairs as suggested by diagnostics and assessment
Test and document the proper operating parameters prior to and following preventative maintenance and repairs
Provide walk-through evaluations and basic system assessments
Provide a high level of customer service, responding to customer needs and working to satisfy customer expectations
Develop rapport with customers through effective communication, interpersonal skills and professionalism
Serve as an ambassador for the company
Train and assist other Service Technicians as requested
Provide technical support to other departments and personnel as required
Always promote and practice proper safety procedures and correct use of personal protective equipment (PPE)
Maintain a professional image at all times through appearance and personal actions
Maintain positive company brand through appropriate attention to the appearance of the company vehicle
Maintain the service vehicle per manufacturer's recommendations
Properly store and manage inventory levels of accuracy, to provide quick customer repairs (one visit)
Complete Job Reports daily, Time Sheets weekly, Expense Reports turned in at least monthly and other job-related paperwork as required
Return parts replaced under warranty as requested by Technical Support, Quality or Service Management
Returns must be completed within two weeks
Perform assigned duties in accordance with BeaconMedaes standards, while always striving to understand the needs and expectations of the customer
Take whatever action is appropriate and required to get the job done and to establish/ maintain communication with all people/ employees considered necessary to get the job done
Perform additional assignments as required
Qualification
Required
3 to 5 years of technical field service experience maintaining and repairing equipment
Demonstrated expertise in the maintenance, overhaul and repair of a wide variety of compressed air or vacuum equipment
Strong mechanical and electrical skills
Should have ASSE 6005 and ASSE 6040 credentials or the ability to obtain ASSE certification within 1 year of employment is required
Associate degree or equivalent
Technical training in mechanical and/or electrical, or equivalent experience
Must be comfortable using a computer
Must be familiar with Microsoft Office, including Word, Excel, and Teams
Solid understanding of mechanical and electrical components
Customer focused
Good oral and written communication skills
Detail oriented
Must possess a valid driver's license
Ability to travel on short notice based on operational needs
Occasional overnight travel is required
Benefits
Excellent compensation package, including a flexible benefits plan, and 401 (k) retirement plan
Health insurance/ Dental insurance/ Vision insurance
Paid time off
Life & Disability insurance plans
Various wellness programs
Voluntary benefit programs available including pet insurance, legal plans, identity protection, etc.
We offer education assistance after 1 year of employment
Opportunities for professional development
We provide a collaborative, inclusive, and flexible work environment
Company
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