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EARL TERROIRS DE PROVENCE · 11 hours ago

Sales Manager - Pool Services

Austin, TX

Full-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

EARL TERROIRS DE PROVENCE is seeking a Sales Manager to lead a high-performing sales team focused on pool services. This role is responsible for driving revenue growth, improving conversion rates, and ensuring a smooth customer experience from lead to close using AI tools and data insights.

Farming

Responsibilities

Lead, coach, and motivate a team of sales reps and coordinators to hit weekly and monthly sales goals

Provide ongoing training and support on sales skills, customer communication, and product/service knowledge

Conduct regular one-on-ones, pipeline reviews, and performance check-ins

Support hiring, onboarding, and training of new sales team members

Set clear expectations and build a positive, accountability-driven team culture

Drive growth across pool service, repairs, and renovation projects

Improve close rates through consistent follow-up, stronger estimates, and better customer experience

Track key metrics: lead response time, pipeline activity, close rate, average ticket size, and revenue per sales rep

Implement sales processes that improve speed, communication, and consistency

Work closely with operations and scheduling teams to ensure jobs are sold and scheduled accurately

Help resolve customer concerns quickly and professionally to protect the customer experience and improve conversion

Use AI tools to improve how leads are managed, followed up, and converted

Leverage AI insights and CRM dashboards to spot trends, coach performance, and forecast revenue

Encourage reps to use AI tools to improve sales calls, proposal writing, emails, and customer communication

Optimize sales workflows with automation (lead routing, reminders, follow-up sequences, estimate templates)

Ensure accurate and complete CRM data so AI tools and reporting stay reliable

Ensure customers receive clear, professional estimates and recommendations that match their needs

Promote honest, consultative selling

Improve the sales handoff process to operations to ensure a smooth start-to-finish experience

Maintain quality standards for documentation, pricing accuracy, and job notes

Qualification

Sales leadershipCRM toolsAI toolsCoaching skillsProject-based salesCustomer communicationOrganizational skillsDetail-oriented

Required

10+ years of sales experience (home services preferred)

5+ year of sales leadership experience preferred

Strong coaching and team development skills

Confident in communicating with customers about repairs, and renovation options

Comfortable using CRM tools, reporting dashboards, and modern sales tech

Highly organized, detail-oriented, and able to manage priorities in a fast-paced environment

Preferred

Knowledge of pool systems, equipment, and repair/renovation services (or willingness to learn quickly)

Experience with high-ticket, project-based sales (renovations, resurfacing, equipment replacement, etc.)

Familiarity with AI-enabled tools such as: CRM automation and lead scoring, Call summaries and coaching tools, Proposal builders and automated follow-up systems, ChatGPT or similar tools for customer messaging and scripts