Touchstone Climbing · 12 hours ago
Front Desk Staff - Diablo Rock Gym
Concord, CA
Part-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrTouchstone Climbing is looking for enthusiastic and friendly new team members to join their front desk staff at Diablo Rock Gym. The role involves greeting customers, processing transactions, and ensuring a safe and clean environment for gym members.
FitnessHealth CareSports
Responsibilities
Greeting customers, answering calls, and responding to emails at the front desk
Processing memberships and online transactions
Managing calendar reservations
Finding creative solutions to customer service challenges
Selling merch and climbing gear in our retail shop
Ensuring that climbing and gym safety standards are being met
Helping maintain a clean gym
Additional opportunities to work with our communities and classes may be available in the future for interested candidates
Qualification
Required
Interest in climbing, outdoor sports, outdoor spaces, fitness, wellness, or all of the above!
Ability to remain friendly and calm while managing customer needs during high-volume hours
Highly self-directed and motivated; if you see a task that needs to be done, you do it
Comfortable working with computers
Evening and weekend availability
Preferred
Customer service, service industry, or office management experience is a plus but not required
Benefits
Medical FSA - All employees are eligible to make Pre-tax contributions to a Flexible Spending Account for medical expenses
Paid Time Off – Vacation and sick leave provided
Free Gym Membership – Access to all Touchstone facilities
Flexible Work Schedule – Supporting work-life balance
Company
Touchstone Climbing
Touchstone Climbing is a sports company that provides indoor climbing and fitness gyms.
Founded in 1994
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Melvin
CEO
Recent News
2025-04-02
Company data provided by crunchbase