Windstream · 4 days ago
Kinetic - Customer Service Technician
560 Ternes Ln, Elyria, OH 44035, USA
Full-time
Onsite
New Grad, Entry LevelWindstream is a telecommunications company providing high-speed broadband Internet, phone service, and Digital TV packages. The Customer Service Technician role involves installing and repairing communications services while ensuring customer satisfaction and maintaining a safe working environment.
Internet
Responsibilities
Install and repair residential and business communications services including telephone, internet, and video
Train and work with tools and test equipment to provide service of multiple different technologies and network designs
Recommend products and services that resolve their communications needs
Work in both buried and aerial plant requiring pole climbing and ladder skills
Safely operate and maintain clean and organized company service vehicle
Work in both inside and outside environments
Complete necessary safety training and follow safety standards and regulations
You will report to the Manager of Local Operations
Qualification
Required
Basic technology and math skills
Valid driver's license and safe driving record
Ability to distinguish colors in use of color-coded cable
Ability to use equipment with maximum load capacity of 275lbs
Ability to lift up to 50lbs, capable of working aloft
Ability to successfully complete required safety training
Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours
Ability to respond to after hour callouts
High School Degree or GED equivalent
Education: High School Diploma or equivalent
Certification/License: Must maintain a valid driver's license and a safe driving record
Compliance with Weight Restrictions/Safe Load Limits for Equipment and Ladders
Preferred
Customer service or sale experience
Certifications or training directly related to the position
Two-year technical degree in computers or electronics, or the equivalent in work experience
Benefits
Medical, Dental, Vision Insurance Plans
401K Plan
Health & Flexible Savings Account
Life and AD&D, Spousal Life, Child Life Insurance Plans
Educational Assistance Plan
Company
Windstream
Windstream and Uniti have merged - Please follow us at Uniti Group, Inc.
Founded in 2006
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2019-01-02Acquired
Leadership Team
David Plakosh
VP of R&D / CTO - Allworx
Jeff Austin
Chief Technology Officer at Kinetic by Windstream
Recent News
2025-06-21
Arkansas Business — Business News, Real Estate, Law, Construction
2025-05-07
Company data provided by crunchbase