Limitless East Marketing ยท 12 hours ago
Customer Service Agent
Atlanta, GA
Full-time
Onsite
New Grad, Entry LevelLimitless East Marketing is seeking a dedicated and enthusiastic Customer Service Agent to join their growing team. In this role, you will be the first point of contact for valued customers, providing exceptional service and support while assisting with inquiries and resolving issues promptly.
Marketing & Advertising
Responsibilities
Provide prompt and accurate responses to customer inquiries via phone, email, and chat
Resolve customer complaints and issues in a timely and effective manner
Maintain detailed records of customer interactions and transactions in our database
Identify opportunities for upselling or cross-selling products and services
Work collaboratively with other departments to address customer needs
Follow up with customers to ensure their satisfaction with our services
Qualification
Required
High school diploma or equivalent; bachelor's degree preferred
Proven experience in a customer service role or similar position
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Ability to work in a fast-paced environment and manage multiple tasks effectively
Proficiency with computers and customer service software
Preferred
Bachelor's degree
Benefits
Opportunities for professional growth and development.
Competitive compensation and benefits package.
Company
Limitless East Marketing
At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand.
Founded in 2015
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase