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Tacoma-Pierce County Health Department · 12 hours ago

Behavioral and Emotional Health Program Manager

Tacoma, WA

Full-time

Onsite

Mid, Senior Level

$112K/yr - $152K/yr

3+ years exp

Tacoma-Pierce County Health Department is seeking a Program Manager for their Behavioral and Emotional Health program. The role involves managing program performance, planning and executing workplans, and supervising teams to support the improvement of behavioral and emotional health for youth and adults.

Health CareHome Health CarePersonal HealthWellness

Responsibilities

Manage program performance and determine service priorities to ensure goals are met

Plan and execute workplans with project managers, program supervisors, and team members

Support strategy and service implementation, addressing equity, health equity, and social determinants of health

Translate leadership direction into actionable plans that align current priorities with the Department Strategic Plan and organizational initiatives and objectives

Develop and implement program goals, objectives, and metrics

Supervise, coordinate and/or coach and mentor teams which will include assisting in the resolution of disciplinary matters

Plan, develop, monitor, and control program budgets. Ensure financial accountability and program fiscal viability

Formulates policies, procedures, protocols, and standards, ensuring compliance with federal, state, contractual, and Department requirements

Act as a liaison and consultant to community, local and state agencies regarding public health policy. Under the direction of the Director of Public Health, Health Officer, and/or division leadership, represent the department on task forces, committees and planning bodies in the areas of policy and health services planning

Participate in quality management, improvement and evaluation processes within the assigned program or for cross-divisional efforts

Provides expertise, consultation, and assistance in the areas of program expertise. Serves as a resource and technical consultant to explain the health department role and policies, laws and regulations in assigned area to officials, groups, and individuals

In collaboration with Communications, may represent the program before the media and public

Represents the program by presenting at various functions including Board of Health Meetings, community events, and committee meetings

The work you do might require you to participate in the Title XIX Medicaid Claiming Program

Performs other duties as assigned

Adheres to all workplace and trade safety laws, regulations, standards, and practices

Understands and properly follows established procedures in preventing and responding to unsafe or emergency situations. Identifies and reports potentially unsafe practices or conditions

Operates equipment, tools, machinery, and vehicles safely and understands processes for reporting an accident or injury

Understands and applies knowledge and skills necessary to successfully perform assigned emergency response role during an emergency

Participate in emergency preparedness activities including our emergency notification system, WA SECURES. Drills and real-world events may take place at any time

Qualification

Behavioral health policyProgram managementContract managementBudget developmentMicrosoft OfficeGrant writingLeadership skillsTeam supervisionCommunication skillsCritical thinking

Required

Bachelor's degree in business, public health, environmental health, or applicable related field

Three years of experience in public health program management

Three years of experience supervising or leading teams

Three years of experience directly managing behavioral, emotional, and mental health programs

Knowledge of behavioral health related policy and program operations

Knowledge of principles and practices of legal, ethical, and professional rules of conduct

Knowledge of government and departmental procurement practices and procedures

Demonstrated experience in contract and budget development, implementation, and management

Skill in analyzing, compiling, recording data, i.e., client records, pharmacy records, etc

Ability to provide effective leadership through coaching, training, facilitation, and delegation

Dynamic critical thinking skills, clinical judgment abilities, visionary capabilities, creativity, tact, empathy, and flexibility

Professional and compassionate conduct, flexibility, reliability, and accountability

Demonstrated leadership ability and has experience and willingness to lead change

Intermediate knowledge of standard Microsoft Office programs, financial management software, and timekeeping systems

Proficient with modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed

Knowledge of principles and practices of program management including planning, development, monitoring, evaluation, and administration

Knowledge of organization and management practices as applied to the development, analysis and evaluation of programs, policies, and operational need of the assigned area of responsibility

Knowledge of principles and practices of public health program services to include evidence and practice-based assessment, prevention, treatment, and education

Skilled in health education practices, policy development, and program planning

Applied knowledge of administrative principles, practices, and methods including goal setting, program development, implementation and evaluation, policy and procedure development, quality control, and work standards

Knowledge of public health laws and regulations governing public health programs and services. Knowledge of local, state, and federal laws applicable to the body of work

Skilled in multi-tasking complex functions

Knowledge of Departmental policies and procedures and Collective Bargaining Agreements

Knowledge of contract and budget development, implementation, and management

Skilled in grant writing

Skilled in maintaining sensitive and confidential data and using discretion when sharing information

Skilled in communication: Listens to others and communicates in an effective manner. Asks questions in ways that enhance the clarity, quality, and reliability of information. Understands and learns from what others say, attends to nonverbal cues, and responds appropriately. Grasp the meaning of written information and applies it to work situations. Conveys ideas and facts using language the audience will best understand, taking into consideration the audience and nature of the information. Writes in a clear, concise, and organized manner for the intended audience