Sandy Pine ยท 22 hours ago
IT Manager
Sandy Pine - Ainsworth, NE - Ainsworth, NE 69210
Full-time
Onsite
Mid Level
3+ years expSandy Pine is a multigenerational, family-owned farming operation based in Nebraska. The Information Technology Manager is responsible for the successful operation of the IT department, managing all aspects of the company's computer and telecommunications systems, and providing hands-on onsite support within the farms.
BiotechnologyGeneticsLivestock
Responsibilities
Enable the company to be successful through safe, fast, friendly and reliable technology environment
Oversee the management of information technology vendors, licensing and negotiating contracts and technology related purchases. Provide recommendations and solutions to ensure technology meets company needs
Manage the on-site maintenance, troubleshooting computer hardware, peripherals, and software applications. In addition, install, diagnose, repair, and maintain network hardware, wireless solutions, video surveillance systems, user accounts, email and software systems
Hands on to perform onsite support within our farms like camera installations, running cable wiring, installing/replacing hardware, connecting devices, resolving power connection issues and troubleshooting physical problems that cannot be resolved remotely
Diagnose, troubleshoot and configure equipment including laptops, desktops, tablets, and other devices for end users; this includes hardware and common windows operating systems and applications
Coordinate and implement the design of network, computer hardware and software systems
Provide diagnostic evaluations on damaged hardware, including repair and/or replacement
Perform tests and evaluations of new software and hardware to ensure functionality
Collaborate within department and broader work groups to maintain overall ownership of user issues and service, ensuring that resolution is provided within a reasonable timeframe
Demonstrate the ability to perform with minimal oversight and in a team environment
Manage IT help desk and support staff. Recruit, train, and develop and coach employees, communicating job expectations and appraising performance. Enforce performance management practices to driver performance, reinforce positive behaviors and enhance production of team - lead by example and hold others accountable to performance and behavior expectations at all times
Partner with Human Resources for hiring, staffing, discipline, and terminations
Perform other duties as determined by manager
Qualification
Required
3+ years of experience with computer hardware installation
3+ years of technician experience with Windows OS
3-4 years of related work experience in IT support
Technical experience with the following: Windows Based Operating Systems, Active Directory, Azure Management, Microsoft 365 Management, Microsoft SharePoint Management, Routers/Switches Knowledge and Wireless Systems Knowledge
Must be willing to be hands on to perform onsite support within our farms that cannot be resolved remotely
Strong troubleshooting and analysis skills with knowledge of department functions, procedures and policies as they relate to computer support services
Strong interpersonal and communication skills; display a high level of professionalism and confidentiality
Possess excellent problem-solving, leadership and project management skills
Ability to communicate effectively, provide excellent customer service and manage multiple tasks, including timely follow-up and resolution
Proactive, independent, detail oriented, and always looking for ways to improve with the big picture in mind
Ability to work full-time within standard business hours; after-hours work may be required at times
Travel to various local sites will be required; ability to work in conditions with varying temperatures, loud noise, odiferous and dust
Willingness to take on additional duties as assigned by management
Preferred
2+ year IT Program (preferred but not required)
IT Certification (preferred but not required)
1-2 years of technical experience with Windows server
1-2 years of experience with Microsoft Azure, O365, SharePoint and Exchange
Benefits
Medical, Dental & Vision Insurance
401(k) with Company Match
Tuition Reimbursement
Company Paid Life Insurance, Voluntary Life Insurance & Voluntary Short-Term Disability
Paid Time Off
Company
Sandy Pine
Sandy Pine is a multigenerational, family-owned farming operation based in Nebraska.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Garret Hetzel
Chief Strategy Officer (CSO)
Company data provided by crunchbase