Cyber Focus AI · 2 weeks ago
Customer Service- Hotel Reservations (Remote)
United States
Full-time
Remote
New Grad, Entry Level
$65K/yr - $65K/yrCyber Focus AI is dedicated to helping cybersecurity professionals find cutting-edge opportunities in their field. They are seeking a Customer Service representative for hotel reservations to manage customer interactions and assist clients with hotel inquiries, ensuring a seamless booking process and delivering exceptional support.
Information Technology & Services
Responsibilities
Manage customer interactions and assist clients with hotel reservation inquiries
Ensure a seamless booking process for customers
Deliver exceptional customer support to enhance client satisfaction
Utilize customer relationship management (CRM) tools and relevant technology effectively
Work independently in a remote environment, ensuring productivity and reliability
Qualification
Required
Strong skills in customer service and customer support
Experience in enhancing customer experience and maintaining excellent client relationships
Exceptional communication, problem-solving, and interpersonal skills
Proficiency in using customer relationship management (CRM) tools
Preferred
Prior experience in the hospitality or travel industry is a plus
Familiarity with booking tools and technologies
Benefits
Flexible remote schedule allows for full-time or part-time work from anywhere
Exclusive travel perks, including discounted travel and supplier incentives
Access to ongoing training and certification in the industry
Supportive team culture focused on collaboration and growth
Performance-based income-earning possibilities
Company
Cyber Focus AI
Cyber Focus AI is an innovative recruiting firm dedicated to connecting top cybersecurity professionals with leading companies worldwide.
Founded in 2024
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase