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Financial Recovery Technologies · 20 hours ago

Business Analyst

Medford, MA

Full-time

Onsite

Mid Level

$90K/yr - $120K/yr

4+ years exp

Financial Recovery Technologies is a leading technology-based services firm that helps the investment community identify eligibility, file claims, and recover funds from securities class action settlements. They are looking for a Business Analyst to work with stakeholders in translating business and technical requirements into clear acceptance criteria for user stories and supporting end users during product and feature rollouts.

ConsultingFinancial ServicesInformation Technology

No H1B

Responsibilities

Design and partner in the development of products that solve complex, multifunctional business problems with long-term implications

Serve as the conduit between the immediate project team and the extended project team, including Product Owners, Client Service, and Operations

Engage in data mining exercises, leveraging Oracle and Postgres environments, and data driven analysis using Business Intelligence tools

Create SQL queries that can be used to support requirements for development or reporting

Serve as the go-to resource for engineering and quality assurance, clarifying requirements throughout the software development life cycle

Define detailed acceptance criteria and test scenarios, ensure appropriate end user training and participate in the definition of technology solutions

Plan and participate in execution of User Acceptance Testing

Provide operational support and facilitate resolution of production issues by working with appropriate teams to research problems, track progress and determine and document solutions

Develop a deep understanding of end user requirements by eliciting, analyzing, specifying, validating, and managing the true needs of customers and end users through workshops and 1:1 interviews

Translate business and user requirements from conversations with customers into functional requirements, specified to an appropriate level of detail that can be used for development

Be able to clearly articulate the rationale and context behind every user story and client requirement

Identify and execute on all automation opportunities to minimize manual work for end users and provide business-focused recommendations for system improvement

Develop deep knowledge and expertise in FRT’s Operational workflows

Create visual modeling or diagramming of the current and proposed workflows

Develop understanding of available automated data exchange opportunities using APIs and other industry standard protocols

Qualification

Business AnalysisSQLAgile EnvironmentBusiness Intelligence ToolsData MiningCustomer OrientationVisual ModelingCommunication SkillsProblem SolvingCollaboration

Required

4+ years' experience in business and software usability analysis, including experience in an Agile environment

A BA/BS (Masters preferred) in business administration, economics, mathematics, computer science, engineering, or a related field

An intense customer orientation, making customers (internal and external) and their needs a primary focal point

A collaborative mindset, demonstrating enthusiasm, courtesy, adaptability, flexibility and a spirit of cooperation in all contexts

Strong analytical, problem solving, and creative thinking skills with an eye to details

A knack for Identifying and analyzing problems, proposing solutions, and anticipating future problem areas before initiating action and implementing solutions

Excellent written and verbal communication skills, to a variety of constituencies and has experience facilitating and presenting

A positive, can-do attitude, projecting confidence and professionalism, as well as a strong sense of urgency

Demonstrated ability to use BI and AI tools for research and requirements gathering

An intellectually curious personality and a demonstrated commitment to continuous growth

A desire to join a growing company with a vibrant, entrepreneurial culture, dedicated to being the top provider in the class action recovery and compliance space