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PetVet Care Centers · 12 hours ago

Client Service Representative (Second Shift)

Charlotte, NC

Full-time

Onsite

Entry Level

$15/hr - $18/hr

1+ years exp

PetVet Care Centers is dedicated to improving the lives of animals and people through exceptional care. They are seeking a Client Service Representative who will be the first point of contact for clients, providing friendly and professional service while managing various administrative tasks.

Health CareMedicalPet

Responsibilities

Greet clients in a friendly, professional, and efficient manner

Answer multi-line phone system and direct the calls accordingly

Obtain medical and other information from referring vets

Schedule and confirm appointments

Check-in patients in the hospital according to schedule and prepare patient files

Page overhead to notify appropriate departments that patients have arrived

Scan or otherwise record medical records

Make sure the lobby and reception areas are organized and neat, including stocking and cleaning the beverage areas for clients

Fax, file, and distribute faxes and other documents

Obtain deposits and other payments from clients

Client admission and check out

Use system email

Print and distribute daily schedules

Process credit applications

Mail out prescriptions

Qualification

Customer ServiceCash handlingComputer proficiencyMulti-TaskingVeterinary terminologyDependabilityAction OrientedVerbal communicationWritten communicationTeamwork