BMT Aerospace · 12 hours ago
Key Account manager--SLSLC2 1
Fraser, MI
Full-time
Onsite
Entry, Mid Level
2+ years expBMT Aerospace specializes in the development and production of precision gears, transmissions and actuators for the aerospace industry. The Key Account Manager will serve as the primary interface for all commercial and operational matters with key aerospace customers, driving customer satisfaction and managing profitability while leading cross-functional teams.
Industrial ManufacturingMachinery ManufacturingManufacturing
Responsibilities
Serve as the primary interface for all commercial and operational matters with key aerospace customers (OEMs, Tier 1, MROs)
Build and maintain strong relationships at multiple levels within the customer organization, from operational buyers to senior executives
Drive customer satisfaction (NPS, performance ratings, audit outcomes) through proactive communication, problem-solving, and continuous improvement
Anticipate customer needs and align internal stakeholders to ensure delivery performance, responsiveness, and value creation
Coordinate quarterly and annual business reviews, focusing on relationship health, performance metrics, and growth plans
Own the P&L contribution of assigned accounts, ensuring revenue and margin targets are met or exceeded
Identify and execute growth opportunities, including contract renewals, price adjustments, long-term agreements, and participation in new development programs
Partner with internal stakeholders to evaluate and improve cost competitiveness, production efficiency, and price positioning
Monitor contribution margin, commercial risks, and payment terms; take corrective actions when profitability is at risk
Support annual business planning and forecasting cycles, ensuring alignment with site and group financial objectives
Consolidate and validate customer demand, coordinating closely with Supply Chain, Planning, and Production to ensure on-time, on-spec delivery
Translate customer forecasts into internal capacity and production plans, ensuring BMT’s demand visibility and operational readiness
Challenge inconsistencies in customer demand and negotiate feasible delivery solutions balancing customer urgency and factory constraints
Track monthly order intake, backlog, and delivery performance metrics, ensuring alignment with topline objectives
Demonstrate the ability to lead cross-functional account teams (Sales, Engineering, Operations, Quality, Finance) in a matrix structure to deliver commercial, technical, and delivery objectives
Influence without formal authority, ensuring alignment between customer expectations and internal capabilities
Escalate and coordinate issue resolution with site leadership and the Head of KAM when required
Facilitate strong communication channels between the customer, BMT site management, and corporate leadership
Maintain accurate account plans, revenue forecasts, and project documentation
Provide regular reporting to the Head of KAM and senior management on account performance, risks, and opportunities
Monitor market developments, competitor activity, and new aerospace technologies to inform long-term strategic positioning
Ensure compliance with contractual, ethical, and regulatory standards (AS9100, ISO9001, ITAR, etc.)
Qualification
Required
Demonstrated experience in managing OEM or Tier 1 accounts with full P&L accountability
Strong negotiation, financial acumen, and analytical skills
Proven ability to lead effectively within a matrix organization
Excellent communication, stakeholder management, and problem-solving capabilities
Knowledge of aerospace quality standards (AS9100, ISO9001) and regulatory frameworks
Proficiency in ERP systems and data-driven reporting tools (e.g., Excel, Power BI)
Bachelor's or Master's degree in Mechanical or Aerospace Engineering, or related field
Minimum 2–3 years of experience in key account management, sales, or business development within aerospace or precision manufacturing
Preferred
MBA preferred
Benefits
Benefits the 1st day of hire
Company
BMT Aerospace
BMT Aerospace International NV is a division of the BMT Group NV (Belgium) and has four manufacturing subsidiaries which are located in Romania (BMT AEROSPACE Romania), Belgium (BMT Aerospace - EURAIR) and 2 subsidiaries in the United States (BMT Aerospace USA and Engineered Heat Treat).
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase