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Spectrum · 12 hours ago

Mid Market Account Manager, Spectrum Business

Greensboro, NC

Full-time

Onsite

Mid Level

Spectrum is a leading provider of communication and entertainment products for residential and business customers. As a Mid Market Account Manager, you will be responsible for upselling, renewing, and retaining voice, data, and video services for existing customers in the Mid-market and Enterprise segments, while fostering strong client relationships to drive business growth.

Digital EntertainmentInternetTelecommunications

No H1B

Responsibilities

Upsell voice, data, cloud and video services to existing customers and secure contract renewals within assigned segments

Win back former customers by presenting compelling solutions and incentives

Achieve monthly revenue quotas through strategic account management and targeted sales activities

Initiate contact with prospective clients through telephone outreach, cold call visits, networking and participation in industry events

Develop customer-centric proposals that articulate Spectrum’s value proposition

Collaborate with Account Executive and Account Consultant teams for seamless handoff and ongoing client management

Maintain comprehensive sales databases to track activity and customer information

Work closely with Sales Support and Marketing teams to drive successful account outcomes

Participate in sales meetings and training sessions to deepen your knowledge and expertise

Qualification

Account managementSales experienceCRM systemsComputer networkingMicrosoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft Outlook

Required

Ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future

High school diploma or general education degree required (GED)

Working knowledge of computers, computer networking, Internet solutions and fiber-connected networks

Preferred

Bachelor's degree in a business-related field

Account management or sales experience in the telecommunications B2B industry

Practical experience using CRM systems such as SalesForce

Proficiency with Microsoft Excel, Word, PowerPoint and Outlook

Benefits

Comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

Company

Spectrum

Glassdoor3.3

Spectrum is a cable telecommunications company that offers a range of home entertainment and information services. It is a sub-organization of Charter Communications.

Founded in 1989