NEOGOV · 22 hours ago
Office Assistant II (Dallas Water Utilities)
Downtown Dallas, TX
Full-time
Onsite
Entry Level
$40K/yr - $44K/yr
1+ years expNEOGOV is a company that provides software solutions for public sector organizations, and they are seeking an Office Assistant II for the Dallas Water Utilities department. The role involves performing intermediate to advanced level office support functions, maintaining filing systems, and supporting payroll functions while providing excellent customer service.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Performs a variety of office support duties including completing forms, maintaining logs, collecting money, preparing cash reports, and compiling and organizing data to facilitate routine paperwork processing; supports other Office Assistants and provides expertise in challenging situations
Performs receptionist activities and communicates with a wide variety of people in person and by telephone including citizens, employees, agencies, other city departments, and vendors to provide information and direction; demonstrates excellent customer service skills
Performs secretarial and clerical duties to support a manager or group of managers; answers telephone, takes messages, and schedules appointments
Prepares, reviews, and proofreads correspondence, memos and reports to be signed by the supervisor to ensure accuracy; reviews, edits, and updates information and documents as needed; conducts training and development for newer Office Assistants to ensure efficiency and accuracy of work
Performs a wide variety of office activities such as processing payment invoices, maintaining filing systems, tracking deadlines, attending meetings and taking minutes, making travel arrangements, processing mail, preparing payroll, handling petty cash and data entry to assist with office operations
Maintains daily report of activities performed and providing customer service through telephone; researches citizen complaints and amount of payment to ensure charges are accurate; makes various cash refunds according to department policies and procedures
Sorts, orders, and distributes all incoming inter-office and U.S. mail and processes all outgoing mail; picks up and/or delivers inter-office and outgoing mail at different city locations to ensure prompt mail distribution; sorts inter-office and incoming U.S. mail; operates reproduction equipment to make copies for those requesting copy services
Performs any and all other work as needed or assigned
Qualification
Required
High school diploma or GED
One (1) year general office administration experience
Must pass an intensive background investigation and drug test
No FELONY or Class A MISDEMEANOR convictions
No Class B MISDEMEANOR convictions within the last ten (10) years
No family violence convictions
Cannot currently be on deferred adjudication for any FELONY, Class A or Class B MISDEMEANOR
Preferred
Spanish/English bilingual skills are a plus
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase