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YMCA of Central New York · 12 hours ago

Camp Evergreen Office Assistant - Seasonal

Fayetteville, NY

Part-time

Onsite

Entry Level

1+ years exp

YMCA of Central New York is dedicated to strengthening community through various programs. They are seeking a Camp Evergreen Office Assistant to provide excellent member service and assist in maintaining an organized office atmosphere while supporting camp operations.

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Responsibilities

Assist Office Manager in maintaining a professional and organized office atmosphere

Communicate with families on a daily basis; contact all participants prior to each session to confirm enrollment, end of day procedures, immunization records, etc

Answer telephones and answer all questions pertaining to camp, take detailed messages for any unknown answers and make sure they are returned in a timely fashion

Provide prompt customer service; handle questions and concerns of parents and/or staff that pertain to the office

Make copies as needed and maintain an organized office filing system

Input registration, payment, and participant information

Keep files up to date and ensure all required information is submitted

Assist Office Manager in collection of late payments

Ensure proper sign out of campers being picked up in the camp office including authorization and photo identification

Other duties as assigned the Senior Program Director

Qualification

Computer skillsOrganizational skillsCommunication skillsMicrosoft WordMicrosoft ExcelTyping skillsCustomer serviceInterpersonal skillsProblem solvingTeam player

Required

Possess high school diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience

Must be 18 years of age

Excellent organizational and communications skills both verbal and written, interpersonal, problem solving, typing, and computer skills are essential to the success of this position

Possess and demonstrate ability to read, interpret and effectively communicate documents, information, and instructions such as safety rules, program policies, rules and procedures, and YMCA policies and procedures, work with minimum supervision, work as part of YMCA staff team

Ability to write and print routine reports and correspondence

Basic computer skills including Microsoft Word, Excel, and Internet Explorer, ability to learn CCC software

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions

Brings to this position maturity, responsibility and a sincere interest in working with people

Possess a general knowledge and understanding of YMCA, its goals, and its mission

Possess knowledge of various resources for programming ideas and the skills to utilize that information in program implementation

Must attend and complete YMCA Child Abuse Prevention and other related training at Camp Evergreen Orientation