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Osborne Association · 12 hours ago

Program Assistant

Bronx, NY

Part-time

Onsite

New Grad, Entry Level

$22.97/hr - $22.97/hr

The Osborne Association serves individuals affected by the criminal legal system, promoting healing and justice. They are seeking a Part-Time Program Assistant for their Fulton Community Reentry Center, responsible for administrative support and front-desk coordination.

FamilyNon ProfitSocialSocial ImpactWellness

Responsibilities

Greet and welcome guests as soon as they arrive

Direct visitors to the appropriate place

Answer, screen, and forward incoming phone calls

Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)

Update calendars and schedule meetings for shared meeting/office spaces

Managing conference room set-ups /breakdowns

Maintains daily building schedule on floor screens

Help maintain inventory and coordinate ordering of office supplies and equipment according to internal procedures

Promotes a positive image of the organization through communicating Osborne Association’s mission and programs to a variety of audiences

Delivers program and technical assistance to colleagues, in collaboration with other offices or agencies

Coordinating interoffice mail pick-up/delivery with receptionists at other Osborne Offices including Brooklyn, Bronx, Manhattan etc

Residential/Office package coordination. Enforcing OA's policy on no personal package deliveries for staff

Perform other clerical duties such as filing, photocopying, transcribing, and faxing

Manage the driver(s) daily pick-up/drop-off requests

In-person attendance is required to collaborate with co-workers

Perform other duties as assigned

Qualification

Customer service experienceMicrosoft Office SuiteGoogle SuiteOffice Management certificationInterpersonal skillsCrisis managementResourcefulnessConflict resolutionOrganizational skills

Required

High School Diploma or equivalent

Certification if Office Management is a plus

Proven work experience as a Receptionist, Front Office Representative, Assistant or similar role

Hands-on experience with office equipment (e.g. fax machines and printers)

Customer service experience

Must have good interpersonal skills with the ability to communicate effectively both written and oral

Knowledge of community resources

Ability to make sound decisions and resolve conflicts

Deal calmly in crisis situations and handle multiple tasks effectively under pressure with minimum supervision

Work collaboratively well with diverse groups

Strong organizational skills, detail-oriented, and efficient

Proficiency in Microsoft Office Suite and Google Suite

Ability to be resourceful and proactive when issues arise

Must be able to work flexible shifts, weekends, and overtime if necessary

Benefits

Participation in 403(b)

New York State Paid Sick Leave Pay for part-time employment.

Career development through ongoing training and individual development plans.

Opportunity for job advancement and promotions.

Company

Osborne Association

Osborne is committed to transforming lives, communities, and the criminal justice system through: - Direct services and programs in five community sites—in the Bronx (our headquarters), Brooklyn, Buffalo, Manhattan, and Newburgh—and more than 30 prisons and jails, designed and proven to transform individuals, families, and communities.

Founded in 1933