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TELUS Health · 12 hours ago

Analyst Data Management

Miami, FL

Full-time

Onsite

Entry, Mid Level

2+ years exp

TELUS Health is a global-leading health and well-being provider focused on improving health outcomes. They are seeking an Operations Data Analyst to support client services by managing database information, preparing reports, and providing technical support.

Electronic Health Record (EHR)Health CareMedicalTelecommunications

Responsibilities

Create and automate reports using Microsoft SQL applications

Prepare ad hoc reports and assist in data clean-up operations

Automate and schedule reports using SQL Server Integration Services (SSIS)

Develop self-service reports using SQL Server Reporting Services (SSRS)

Collaborate with business partners to gather requirements for new report builds

Identify opportunities to automate processes and improve standard operating procedures (SOPs)

Serve as a technology expert during system implementations for new clients and system conversions for existing clients

Adapt and test parameters of in-house software to optimize data exchange processes

Ensure quality control and integrity of databases

Draft technical and user documentation for various procedures and technologies

Respond to requests and needs of the administration team, clients, and internal users

Qualification

SQLSSRSSSISDatabase ManagementTechnical SupportProcess ImprovementMicrosoft OfficeCustomer ServiceAnalytical SkillsCommunication SkillsProblem-SolvingTeam Collaboration

Required

Diploma in Computer Science or equivalent education/work experience relevant to the position

2-3 years of experience in a similar role, including ticketing systems

Experience with SQL tools and databases

Experience with SSRS or web applications

Proficiency in Microsoft Office suite, especially Excel and Access

Familiarity with Windows environment

Excellent written and verbal communication skills

Strong customer service orientation

Ability to explain complex technical concepts to non-technical audiences

Creativity and attention to detail

Strong analytical and problem-solving skills

Ability to manage priorities, meet deadlines, and handle multiple projects

Self-motivated with the ability to work independently and as part of a team

Quick learner with enthusiasm for new challenges

Preferred

Experience in the Health & Welfare industry

Knowledge of data visualization tools

Familiarity with agile methodologies

Company

TELUS Health

Glassdoor3.8

TELUS Health specializes in telehomecare, electronic medical records, consumer health, benefits, and pharmacy management. It is a sub-organization of TELUS.

Founded in 1998

Montréal, Quebec, CAN

5001-10000 employees