Chase · 3 months ago
Executive Director - Head of AI Marketing Transformation
450 W 33rd St, New York, NY, 10001, US
Full-time
Onsite
Senior Level, Lead/Staff
$180K/yr - $285K/yr
10+ years expChase is a leading financial services firm, and they are seeking a Head of AI Marketing Transformation to lead the design and delivery of AI-driven solutions. This role involves collaborating with diverse teams to innovate marketing processes and drive operational efficiency, ultimately redefining marketing execution at scale.
BankingFinancial Services
Responsibilities
Serve as a thought-leader who drives a strategic, complex, and highly visible AI-driven program across LOBs and functions from project initiation to delivery
Take accountability for strategic design, business requirements, and new ways of working to support AI agentic solutions
Lead successful end to end execution and delivery of a program objective without precedent (including project conception, planning, requirements gathering, solutioning, governance, and decision-making) based upon targeted business outcomes, dependencies, and stakeholders
Establish a problem statement, opportunity goals, baseline data, measures of success, and business requirements for AI-based capabilities
Maintain an analytical mindset to understand, develop and synthesize requirements; risks; and cross-dependencies during roadmap delivery across multiple program workstreams. Able to articulate rationale behind roadmap and solutions
Ensure there is communication, alignment, and coordination across all stakeholders by creating and facilitating project status and executive summary presentations; communicate effectively with peers, cross-functional team members, and senior stakeholders
Communicate to all levels of the organization through compelling, impactful storytelling
Build relationships with cross-functional teams (including Technology, Legal, and Regulatory Controls teams) to understand pain points, gather requirements, and drive solutioning
Create an environment where all voices can be heard and ideas are openly welcomed and debated; establish trust with peers, partners, and executive sponsors
Be a champion for both business and culture transformation, leading with consistency, integrity, and humility
Qualification
Required
10+ years of related experience (program management and product owner-related experience)
Significant AI expertise and proven delivery record of AI-based capabilities
End to end product ownership experience – including understanding of best practices, tools, and processes
Proven ability to lead initiatives through ambiguity typical of a large-scale business initiative and define path forward
Proven ability to create senior executive leadership presentations
High aptitude with agile best practices and collaboration tools (e.g. Confluence, JIRA, Microsoft Teams)
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
2026-01-11
Financial IT
2026-01-09
2026-01-09
Company data provided by crunchbase