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State of Delaware · 20 hours ago

Management Analyst

Dover, DE

Full-time

Onsite

Entry, Mid Level

The State of Delaware's Office of the Child Advocate (OCA) is focused on safeguarding the welfare of Delaware’s children. The Management Analyst will work within the Data Unit to manage and optimize child welfare data systems, ensuring data quality and integrity to support informed decision-making that improves outcomes for children and families.

Government

Responsibilities

Working with the OCA’s Data Unit to analyze and interpret collected data on child victims and to identify and communicate findings and trends to OCA and Family Court

Providing support to OCA and Family Court administrative staff with data entry and maintenance of the OCA mailboxes

Monitoring OCA data processes to ensure accuracy of data collection and entry by OCA and Family Court staff

Developing and maintaining the Apricot data management system for OCA and Family Court and providing database quality assurance

Preparing and interpreting routine and ad-hoc reports, queries, statistics, and analysis for data collected by OCA and Family Court

Presenting data and analysis in a clear and concise manner to allow for informed data driven decisions

Participating on the CPAC Data Utilization Committee and other committees, task forces and workgroups that impact data management services

Training OCA, Family Court and stakeholder staff and providing technical guidance on constructing database queries and generating reports

Qualification

Data management systemsData analysisDatabase designChild welfare systemData quality assuranceReport preparationTechnical guidanceData entryStatistical analysisExcel programmingEffective communication

Required

Possession of a Bachelor's degree or higher, which includes coursework in conducting studies, descriptive statistics and inferential statistics

Experience in programming in Excel

Experience in effectively analyzing large volumes of data

Ability to prepare reports and maintain accurate records

Experience in data collection which includes collecting, compiling, and maintaining data from multiple sources such as files, records, databases, customers, staff, or others

Experience in data quality assurance processes to maintain the accuracy of data and to identify and immediately correct errors

Ability to communicate effectively both orally and in writing

A satisfactory criminal background check is required as a condition of hire

Direct deposit of paychecks is required as a condition of hire

Preferred

Experience working with Delaware's child welfare system

Experience in using cloud-based database management systems (ex. Apricot, Salesforce, FOCUS, etc.), which includes database design, testing, and implementation