Allstate · 19 hours ago
Moderate/Complex Represented Bodily Injury Adjuster (AL/NC/SC) - Remote
United States
Full-time
Remote
Mid, Senior Level
$54K/yr - $85K/yr
2+ years expAllstate is a company that focuses on protecting families and their belongings from uncertainties. They are seeking a Represented Bodily Injury Adjuster to investigate automobile accidents, assess coverage and damages, and provide exceptional customer service while negotiating settlements.
BankingFinanceFinancial ServicesInsuranceInsurTechVenture Capital
No H1B
Responsibilities
Investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved
Assessing coverage, liability, and damages while providing exceptional customer service throughout the day
Communicating with customers and attorneys through different channels, including voice calls, email, and text messages
Engaging in negotiation processes to reach fair and timely injury settlements with all parties involved
Handling a high-volume of pending cases and having experience with third-party casualty adjusting, first-party collision, and third-party property damage claims
Living into Allstate’s Claims Culture by caring, empowering, and restoring, and accomplishing that by being compassionate, clear, and a committed partner in each casualty claim
Confidently and independently investigating casualty claims by performing detailed reviews of damage and interpreting policies to determine coverage
Using phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process
Evaluating and negotiating claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies
Utilizing multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, while using sharp critical thinking skills
Protecting the company financially by executing policies along policy agreements, and keeping a clear record of work in a claims system that will be trained on
Qualification
Required
Prior represented third-party casualty claim handling experience is required
Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately
Ability to work independently and remotely, while managing time efficiently
Proficient knowledge of insurance policies, coverage, and liability determination and state regulations
Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully
Knowledge of innovative tools and platforms for effective claims evaluation
Preferred
SC, NC, or AL claims experience highly preferred
FL, GA, NV, TX, CA claims experience also preferred
2-5 years of moderate/complex Bodily Injury claim handling experience is preferred
Prior litigation claims experience a plus
Proficient in Microsoft Office Suite a plus
Benefits
Time off
Healthcare
Retirement
Competitive pay with needed support for continuous development and career advancement.
Flexibility in scheduling and a time off policy that helps support your work/life balance.
Initial and ongoing training to get you proficient in your new role
Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.
Company
Allstate
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-24Post Ipo Debt· $500M
2014-01-13Post Ipo Equity
1993-06-11IPO
Leadership Team
Jonathan Adkisson
SVP & General Manager - Direct Distribution
Guy Hill
Executive Vice President, Product
Recent News
2025-12-20
2025-11-27
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