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Chase · 1 month ago

Experience Designer Deposits, Senior Associate

450 W 33rd St, New York, NY, 10001, US

Full-time

Onsite

Mid Level

$100K/yr - $165K/yr

3+ years exp

Chase is a leading financial services firm, and they are seeking an Experience Design Senior Associate to shape the user experience of their products and services. This role involves collaborating with cross-functional teams to create innovative and inclusive design solutions that align user needs with business goals in the dynamic environment of financial services.

BankingFinancial Services

Responsibilities

Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices

Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction

Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making

Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users

Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings

Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking

Bring ideas to life with design concepts, prototypes, and detailed UI design using our design system

Present work and articulate design decisions to cross-functional partners and stakeholders

Work collaboratively and contribute to the success of a multidisciplinary team

Qualification

User experience designFigmaInclusive design principlesAdobe Creative SuiteData analysisSalesforce applicationsPrototypingCollaborationCommunication

Required

3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services

Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)

Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels

Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making

Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences

Proven ability to understand how technological constraints inform designs

Previous experience delivering and shipping product

Experience synthesizing business thinking into user-centered design opportunities