TruPartner Credit Union ยท 1 week ago
Member Service Rep/Loan Officer - Main Office
Cincinnati,OH,US
Full-time
Onsite
New Grad, Entry Level
$17/hr - $17/hrTruPartner Credit Union in Cincinnati, Ohio is actively seeking a sociable and ambitious Member Service Rep to assist members with loans, new accounts, notary requests, and other inquiries. The role involves being the first point of contact for members, providing exceptional service, and collaborating with other departments to ensure member satisfaction.
Banking
Responsibilities
Assist members with loans, new accounts, notary requests, and other inquiries
Answer questions and proactively help members choose the best solutions for their financial situation
Take loan applications and open accounts
Notarize documents
Listen and empathize with members to remedy any complaints in a calm and composed manner
Complete reports and records, balancing daily transactions, attending meetings, and collaborating with other departments as needed
Qualification
Required
Previous customer service and sales experience
Basic understanding of computers and technology
Strong communicator
Lending experience (personal, auto loans, credit cards, home equity loans)
Notary Public (or eligible to become one in the state of Ohio)
Benefits
Health, dental, vision, and prescription coverage
Life and disability insurance and some health insurance plans are at no cost to employees
Immediate enrollment in our 401(k) plan
Free parking
An onsite gym available 24/7
Generous Paid Time Off (PTO) policy that includes 9 paid holidays
24 hours/year of time off to volunteer
2 paid in-service days
Tuition and student loan assistance
Company
TruPartner Credit Union
TruPartner Credit Union is the result of the merger of Communicating Arts Credit Union and Cincinnati Central Credit Union.
Founded in 2016
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kevin Dreyer, CPA
Chief Financial Officer
Company data provided by crunchbase