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Cruise Planners HQ · 19 hours ago

Groups Coordinator - (Hybrid)

Coral Springs, FL

Full-time

Hybrid

New Grad, Entry Level

Cruise Planners is the largest franchisor of home-based travel agencies across the country, and they are seeking a Groups Coordinator to support their Home Office Groups department. The role involves managing group space allocations, entering contracts, and collaborating with travel advisors to enhance group offerings.

TourismTravelTravel Agency

No H1B

Responsibilities

Closely collaborates with Groups Manager and Supervisor- reviews cruise line group space allocation and determines where additional space can be added or exchanged for other categories

Reviews home office groups space and identifies opportunities to reprice space held

Enters new group contracts into Cruise Planners proprietary internal booking system

Adds & Applies Amenities to cruise groups

Finalizes Groups space per individual cruise lines policy

Assists with Groups e-mail box; with emphasis on notices received for group final payment reminders, and group cancellations

Engages with our network of travel advisors and assists with Home Office groups

Other responsibilities as assigned

Qualification

Travel Industry experienceAdministrative skillsCustomer service skillsMicrosoft WordMicrosoft ExcelMicrosoft PowerPointVerbal communicationProblem solvingListening skillsDetail orientedInitiativeWriting skillsPresentation skills