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Allied Universal · 19 hours ago

Account Manager

Colonial Heights, VA

Full-time

Onsite

Entry Level

1+ years exp

Allied Universal is a leader in facility management and janitorial services, seeking a Janitorial Account Manager to oversee day-to-day operations of assigned accounts. The role involves managing a team, ensuring high-quality service delivery, and maintaining client relationships.

Cyber SecurityInformation TechnologySecuritySoftware

Responsibilities

Supervise the day to day janitorial operations of an assigned Customer Site

Manage a team of janitorial staff with scheduling, payroll, and training

Ensure the Client Site is provided with high quality janitorial services

Build and maintain effective relationships with both customers and employees

Handle any escalated issues or situations appropriately

Assure that employee grievances are heard and resolved

Manage uniforms, equipment, supplies and vehicles utilized at the account(s). Maintaining appropriate inventories and meeting customer/company requirements

Take a proactive role in communicating with Customer and meeting their needs; meet regularly, listen to issues, provide expertise and solutions. Ensure complete customer satisfaction

Enforce Allied Universal policies as outlined in the handbooks, handouts and on the company portal

Also must have Security Experience