8tree · 3 days ago
Technical Operations Engineer (f/m/d)
Dallas, TX
Full-time
Onsite
Entry Level
1+ years exp8tree is a global leader in AR-enabled 3D precision surface inspection tools, and they are seeking a Technical Operations Engineer for their US office in Dallas, Texas. The role involves overseeing laboratory operations, managing logistics, ensuring compliance with procedures, and supporting customers with troubleshooting and diagnostics.
3D TechnologyAutomotiveManufacturingSoftware
No H1B
U.S. Citizen Only
Responsibilities
Perform ISO 17025 accredited calibration of 8tree tools in-house and at customer sites across the Americas
Oversee daily laboratory operations, including inventory management for customer systems or internal systems & supplies, lab organization and cleanliness, and lab procedures
Manage general office operations, including organization, cleanliness, and supply replenishment
Manage shipping and logistics administrative tasks, including coordinating shipments and handling customs documentation
Ensure orders that are to be fulfilled from US are scheduled, organized, and fulfilled
Adhere with strict compliance to established Standard Operating Procedures (SOP). Proactively drives process improvements when gaps are identified
Maintain up-to-date and accurate databases, records, and documentation
Assist in vendor enrolment activities, including technical and administrative documentation
Support internal team with online demonstration of product to end customer
Support customer with remote and onsite troubleshooting, system diagnostics, and repairs
Qualification
Required
US citizenship required – no exceptions
In-office position (not remote) – no exceptions
Minimum 1-year experience performing systematic troubleshooting and problem solving
Proficiency in reading technical manuals to produce professional business documentation and communications
Good IT knowledge (Windows, shell commands, drivers, log files)
High attention to detail
Self-starter with demonstrated initiative to learn, identify challenges and seek solutions
Adherence to local Health, Safety & Environmental regulations
Physically capable of lifting ~30 lbs of equipment/packages related to work tasks
Bachelor's, or higher-level degree in Engineering, Mechanics, or Electronics
Benefits
Paid time off (PTO)
Industry-leading medical benefits & excellent retirement plan with employer match
Business travel expenses are always fully covered.
Company
8tree
8tree specializes in creating 3D surface inspection systems to analyze the problems in the machinery used for aviation and automobiles.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Arun Chhabra
CEO
Company data provided by crunchbase