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DCH Health System · 2 days ago

Medication Assistance Program Coordinator

Tuscaloosa, AL

Full-time

Onsite

Entry, Mid Level

1+ years exp

DCH Health System is seeking a Medication Assistance Program Coordinator to manage the pharmaceutical industry's medication patient assistance recovery programs. The role involves coordinating activities to ensure access to affordable medications for patients, including the initiation and tracking of Patient Assistance Program applications.

Health CareHospitalMedical

Responsibilities

The Medication Assistance Program Coordinator is responsible for initiating, researching, completing, submitting and tracking Patient Assistance Program (PAP) applications for assigned facilities

Identifies and qualifies patients for patient assistance programs at assigned facilities

In addition to utilizing the resources that are available, the medication assistance coordinator is responsible for locating, applying for and securing financial assistance

Supports and helps coordinate medication assistance for insured, uninsured, and under insured patients

Obtains appropriate signatures and documentation for completed PAP applications prior to submission of the applications to the respective PAP

Ensures that patient-specific reimbursement related information is obtained and available for review and for tracking of replacement products, including maintenance of files and documentation for PAP application submissions

Identifies and assists patients with locating resources for pharmaceutical copay assistance and facilitates their enrollment and application process for the program

Ensures pharmaceutical assistance is maintained for the duration of the prescription for patients enrolled in the PAP

Identifies pharmaceutical assistance programs using third party software and internet programs

Responsible for using the third party software or contacting the pharmaceutical companies to obtain refills and/or new prescription approvals within patient qualification guidelines

Proactively establishes business relationships with key hospital contacts and other pertinent hospital department managers, keeping them informed of significant changes in site-specific recovery potential based on changes to the PAPs

Reports regularly to the Assistant Director, providing updates on program's status and issues that may be barriers to maximizing the medication assistance recovery opportunity

Works with pharmacists and providers to determine appropriate medication access programs for patients

Works with the DCH retail pharmacy to maintain an accurate inventory of patient specific medication provided by patient assistance programs

Has a working knowledge of all State and Federal laws and regulations affecting the practice of pharmacy

Maintains security and confidentiality of all patient information

Adheres to Pharmacy Department policies and procedures

Adheres to DCH Behavioral Standards

Participates in departmental planning

Incorporates DCH values/goals into own work priorities

Sets meaningful personal goals and assists others

Uses critical thinking skills to solve complex problems

Appropriately prioritizes and organizes work

Proactively seeks out opportunities for self-development

Seeks out new and innovative solutions to improve work

Requires minimal guidance to perform routine functions

Qualification

Medication reimbursementPatient assistance programsPharmacy practiceNational certificationBaccalaureate degreeMicrosoft OfficeTelephone etiquetteCommunication skillsInterpersonal skillsDetail orientedCritical thinking