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Macy's · 11 hours ago

Retail Fulfillment Associate, Danbury Fair - Full Time

Danbury, CT

Full-time

Onsite

New Grad, Entry Level

$16/hr - $19/hr

Macy's is a storied retail company that has been a part of American culture for over 160 years. They are seeking a Retail Fulfillment Associate to create a seamless shopping experience for customers by managing both sales floor engagement and back-of-house fulfillment responsibilities.

Consumer GoodsFashionRetail

Responsibilities

Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride and greet teammates with a warm hello. Before getting started, they review their goals, learn about new products and promotions, and prepare the store for success. Whether receiving merchandise, tagging items, or organizing the stockroom, they bring energy and focus to every task to set the day up for smooth operations and strong results

On the floor, they focus on the customer - from greeting customers warmly to actively listening and resolving issues, colleagues build trust through personal, helpful interactions - on the floor, during curbside pickups, or through timely and accurate order fulfillment

Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting any needed merchandise moves

They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name. Behind the scenes, they wrap up their day by organizing the stockroom, completing orders, and setting the team up for the next day’s success

We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities

And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results

Qualification

Customer serviceSales goalsTeam collaborationCommunication skillsResourcefulnessFlexibilityAttention to detailProblem-solving

Required

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality

Must be able to understand and communicate effectively with customers, co-workers, and supervisors

Must be able to read and understand employment policies and safety rules/procedures in English

Be comfortable communicating and collaborating with customers and colleagues

Meeting daily sales goal challenges

Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits

Enjoy meeting people, learning about them, and sharing information

Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics

This position requires talking, lifting, constant moving, standing, and reaching with arms and hands

Standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level

Requires close vision, color vision, depth perception, and focus adjustment

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions