FranFund · 2 months ago
Lending Specialist
Fort Worth, TX, US
Full-time
Onsite
Mid Level
$70K/yr - $80K/yrFranFund is a consulting company specializing in franchise funding, recognized as the #1 Banking and Financing Supplier in Franchising by Entrepreneur Magazine. They are seeking a results-driven and client-focused Lending Specialist responsible for analyzing financial information and guiding clients toward suitable business funding solutions.
Asset ManagementBankingConsultingFinancial ServicesVenture Capital
Responsibilities
Represents FranFund’s vision, mission, and values in daily work, maintaining strong relationships with franchise consultants, franchisors, referral sources, and internal teams
Manages lending evaluations, including reviewing FranScore applications, financials, FDDs, business venture details, and credit reports to assess eligibility and risk
Conducts lending consultations to determine loan options and strategies, clearly explaining processes, timelines, and program requirements
Communicates updates to consultants and referral partners, delivers unfavorable decisions tactfully, and handles refund requests as needed
Resolves lending-related crises and conflicts promptly while ensuring high-quality customer service, consistent performance, and effective collaboration with Lending Operations
Qualification
Required
Prior experience in a role managing a high volume of customer interactions, including frequent phone communication
Experience handling challenging conversations and resolving customer issues
Comfortable performing math calculations and interpreting figures mentally with accuracy
Proven knowledge of finance, banking, SBA and franchise industry policies, procedures and criteria
Demonstrated initiative, decisiveness under stress, and strong crisis-management and problem-solving skills
Proven success thriving in fast-paced, high-pressure environments
Familiarity with CRM or client-management tools (Salesforce highly preferred) and the ability to work both independently and collaboratively
PC proficiency with Microsoft Office
Willingness and ability to travel for work purposes
Company
FranFund
It offers investment management, advisory, and other related services.
Founded in 2006
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Emily Harter
Executive Assistant to Chief Executive Officer and President
Recent News
2025-08-15
2025-08-14
2023-09-19
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