Agent/CSR jobs in United States
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Del Toro Insurance ยท 1 week ago

Agent/CSR

positionHQ, Miami, FL, US
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Del Toro Insurance is seeking a driven and results-oriented Bilingual Call Center Agent to join their dynamic sales team in the car insurance industry. In this role, you will handle inbound and outbound calls, deliver outstanding customer service, and focus on converting leads into auto insurance sales.

BankingFinancial ServicesInsurance

Responsibilities

Respond to customer inquiries and provide accurate information in English and Spanish
Assist clients with policy Sales, updates, billing inquiries, and claims
Process payments and offer support for insurance products
Resolve customer concerns with professionalism and efficiency
Maintain accurate records of customer interactions

Qualification

Bilingual (English/Spanish)Customer service experienceCommunication skillsProblem-solving skillsTeam-oriented

Required

Fluent in both English and Spanish (Written and spoken)
Strong communication and problem-solving skills
Ability to work in a fast-paced, team-oriented environment
High school diploma or equivalent

Preferred

Prior experience in a customer service or call center environment

Benefits

Competitive pay
Paid Time Off.
Comprehensive training provided.
Opportunities for career growth.

Company

Del Toro Insurance

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Del Toro Insurance personal automobile insurance policies throughout Florida.
dateFounded in 1998
location
Miami, Florida, USA
people-size51-200 employees
web-link
https://www.deltoroinsurance.com/

Funding

Current Stage
Growth Stage

Leadership Team

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Angel Del Toro
CEO
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Company data provided by crunchbase