BoF Careers · 2 weeks ago
Ralph Lauren Selling Manager
Barstow, CA
Full-time
Onsite
Mid LevelRalph Lauren Corporation is a global leader in premium lifestyle products, and they are seeking a Selling Manager to join their Store Leadership team. This role is essential for executing strategic plans, driving sales performance, and enhancing customer satisfaction while fostering a collaborative team environment.
Marketing & Advertising
Responsibilities
Foster a collaborative team environment through open communication, feedback, and recognition
Drive team performance through coaching, goal-setting and development
Monitor and achieve sales targets, KPIs and performance metrics
Model selling behaviors and lead by example on the sales floor
Act as mentor to employees, providing guidance to enhance skills and product knowledge
Support training programs aligned with selling and brand standards
Provide feedback to Store Management on team performance and development needs
Demonstrate and champion Ralph Lauren's Cultural Focus Areas (CFAs) and Success Drivers through leadership and daily interactions
Implement clienteling strategies to build customer loyalty
Execute promotional activities and sales events
Ensure consistent customer experience aligned with Ralph Lauren and CEL standards
Support customer complaint resolution, escalating as needed
Champion new technology for New Ways of Selling and More Ways to Shop
Communicate sales and profit performance tools to the store team
Report product category opportunities and support store merchandising needs
Support inventory control and maintain productivity standards
Participate in recruitment and interviews as needed
Supervise daily cash transactions, deposits, and register balancing
Ensure compliance with health/safety regulations and company policies
Create an inclusive environment aligned with Ralph Lauren values and Cultural Focus Areas
Qualification
Required
Retail Supervisory or similar industry experience
Ability to effectively communicate with customers and store personnel
Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately
Ability to operate the register, stand, move and walk for multiple hours
Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management and co-workers
Business acumen
Strong planning and prioritization/time management skills
Preferred
Fashion insights and awareness of industry trends a plus
Company
BoF Careers
BoF Careers connects professionals in fashion, beauty and luxury to The Business of Fashion's global marketplace of over 2,000 opportunities.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase