Kforce Inc ยท 2 days ago
Business Systems Analyst with Salesforce
Maryland Heights, MO
Contract
Onsite
Senior Level
$40/hr - $48/hr
5+ years expKforce Inc is seeking a skilled Business Systems Analyst with Salesforce to support a high-impact billing modernization project integrating with legacy systems. This role will focus on process analysis and leading integration efforts through detailed documentation, user stories, wireframes, and impact analysis.
ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
Responsibilities
Review and interpret project recordings and extensive documentation to gain full context quickly
Lead the development of user stories, process flows, impact analysis, and wireframes for Salesforce and MuleSoft integrations
Conduct dependency tracking and ensure alignment across technical and business stakeholders
Translate complex integration requirements between Salesforce/MuleSoft and ICOMS/CSG billing systems into actionable deliverables
Collaborate with technical teams and business units to align priorities and manage competing interests
Ensure deliverables follow Agile best practices, including INVEST criteria for user stories
Support end-to-end documentation including functional requirements and as-is/to-be process flows
Utilize JIRA for backlog grooming, story tracking, and sprint planning
Participate in Agile ceremonies and serve as the central liaison between business and development teams
Qualification
Required
5+ years of experience as a Business Analyst supporting system integrations
Proven experience working in Agile/Scrum environments
Strong experience writing user stories, building process flows, and performing impact analyses
Experience using JIRA for story management and dependency tracking
Deep familiarity with Salesforce data structure and/or MuleSoft integration architecture
Demonstrated ability to wireframe new features or systems
Excellent communication and stakeholder management skills-able to coordinate across multiple workstreams with competing priorities
Ability to self-start and rapidly assimilate project knowledge without handholding
Preferred
Experience in integrating with ICOMS and/or CSG billing systems
Knowledge of Business Process Modeling Notation (BPMN)
Familiarity with Lucidchart, MS Visio, or similar tools for process mapping
Telecommunications billing experience
Benefits
Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance
Company
Kforce Inc
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.
1001-5000 employees
H1B Sponsorship
Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-05-20IPO
2014-06-08Acquired
Leadership Team
Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
Recent News
2025-11-19
2025-11-07
2025-11-04
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