One Medical · 1 day ago
Practice Coordinator
Decatur, GA
Full-time
Onsite
Entry, Mid Level
$22.50/hr - $22.50/hr
1+ years expOne Medical is a primary care solution aiming to transform healthcare by making it more affordable and accessible. They are seeking a Practice Coordinator to lead a practice team, ensuring operational excellence and high-quality patient experiences through support, training, and management of daily operations.
Health CareInformation TechnologyMedicalWellness
Responsibilities
Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members
Provide team support and leadership through training, coaching, and mentoring of team members and team recognition
Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics
Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts
Support the financial health of the practice through office budget review and managing copay and revenue cycle
Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed
In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health
Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance
All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered
Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
Qualification
Required
At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare
Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture
Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams
Strong written and verbal communication skills
Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored)
Preferred
Relevant experience as a Medical Assistant or Phlebotomist preferred; those without experience are encouraged to apply (training is provided)
Proven track record of leading successful change management and process improvement efforts preferred
Experience in healthcare, with a solid understanding of billing and insurance, is preferred
Benefits
Paid sabbatical for every five years of service
Free One Medical memberships for yourself, your friends and family
Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
Competitive Medical, Dental and Vision plans
Pre-Tax commuter benefits
PTO cash outs - Option to cash out up to 40 accrued hours per year
401K match
Credit towards emergency childcare
Company paid maternity and paternity leave
Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.
UpToDate Subscription - An evidence-based clinical research tool
Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education
Rounds - Providers end patient care one hour early each week to participate in this shared learning experience
Discounted rate to attend One Medical’s Annual REAL primary care conference
Company
One Medical
One Medical challenges the notion that delivering high-quality, accessible health care is unachievable and prohibitively expensive.
1001-5000 employees
H1B Sponsorship
One Medical has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$532.07MKey Investors
The Carlyle GroupJ.P. Morgan Asset ManagementRedmile Group
2022-07-21Acquired
2020-01-30IPO
2018-08-22Secondary Market· $130M
Leadership Team
Jeni Waters
Vice President, Physician Development
Robert Duhaney
Office Medical Director
Recent News
2025-10-17
2025-10-17
2025-10-16
Company data provided by crunchbase