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Kroger · 4 months ago

Analyst I, Controlled Substance Monitoring

1014 Vine St, Cincinnati, OH, 45202, US

Full-time

Onsite

Entry Level

2+ years exp

Kroger is a leading retail company, and they are seeking an Analyst I for their Controlled Substance Monitoring team. This role involves supporting the compliance program through monitoring and research of dispensing activities in company pharmacies and conducting investigations related to controlled substances.

GroceryMarketingMeat and PoultryRetailRetail Technology

Responsibilities

Conduct transaction monitoring of assigned divisions to assess potential suspicious activity that may indicate diversion, abuse or fraud related to controlled substances

Identify data trends and anomalies as they relate to controlled substance regulations and guidance

Conduct investigations using all available systems to research suspicious activity

Provide actionable insights and recommendations based on data analysis to support decision-making and improve compliance

Provide feedback on alert effectiveness and partner with management and analyst team to design and implement program enhancements

Perform periodic and for-cause pharmacy and prescriber risk analysis of assigned divisions and conduct related investigations to identify compliance risks

Respond to requests from pharmaceutical suppliers’ controlled substance monitoring programs to provide data and other related information as required for suspicious order monitoring activities

Maintain case investigation documentation in accordance with department standards

Liaise with applicable Regulatory Compliance and Training departments when appropriate

Adhere to Kroger policies and procedures and comply with all applicable federal and state laws, regulations and guidance as they relate to controlled substances

Travel up to 10% to attend industry training programs to maintain expertise in current or future subject matter areas as approved by manager

Ability to work cooperatively in high paced and sometimes stressful environment

Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner

Ability to act with honesty and integrity regarding customer and business information

Ability to follow directions and seek assistance when necessary to resolve customer and business issues

Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualification

Controlled substance regulationsData analysisFraud preventionHealthcare experienceRisk managementAudit experienceMicrosoft ExcelAnalytical skillsCustomer serviceCertified Fraud ExaminerProblem-solving skillsOrganizational skillsCommunication skillsTeam collaborationConflict management