Project Harmony Child Protection Center · 1 week ago
Administrative Asst. - Clinical Services/Mental Health (Bilingual Preferred-English/Spanish)
Project Harmony Child Protection Center is seeking an experienced and committed Administrative Assistant to join their dynamic organization. This position is responsible for clinic coordination and administrative duties, managing the operations surrounding the arrival of guests and clients, and maintaining aspects of the clinic’s waiting room and office space.
Child CareNon ProfitTrainingUnderserved Children
Responsibilities
Manage scheduling and rescheduling of client appointments and complete appointment reminder calls/e-mails/text messages
Maintain a safe, friendly environment for children/families
Answer multi-line phone system and transfer calls to appropriate recipient
Supports a positive client and family experience throughout the appointment process
Collect/verify insurance information from responsible party
Input client information/referral data into Project Harmony database systems
Collaborate with and support program volunteers
Ensure culturally competent services are provided to all families being served without regard to race, ethnicity, religion, socioeconomic status, disability, gender or sexual orientation
Manage and order supplies for Clinical Services department
Other administrative assistant duties as assigned
Qualification
Required
Minimum of a high school diploma required
1+ year of relevant experience
Previous professional experience related to administrative duties
Previous experience working with children and families
Previous experience with teams and in a team environment
Demonstrate solid organizational and time management skills
Knowledge of multi-line phone system
Must respect and maintain confidentiality
Demonstrate effective written and verbal communication skills
Knowledge and use of Microsoft Office products and SharePoint
Knowledge and use of DocuSign
Excellent customer service skills
Demonstrate ability to work with children and families
Demonstrate problem-solving and conflict resolution skills
Attention to detail and accuracy
Ability to work well independently and as part of a team
Must be willing to work flexible hours
Must submit to a thorough criminal history background check
Must have access to a vehicle, possess a valid driver's license and proof of insurance
Position may involve some travel, primarily within the state
Preferred
Bilingual Preferred-English/Spanish
Company
Project Harmony Child Protection Center
Project Harmony Child Protection Center is a community-based organization providing child-friendly, centralized and integrated child abuse assessment and investigation for children throughout eastern Nebraska and southwest Iowa.