Financial Counselor - Patient Access-23572 jobs in United States
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Rush University Medical Center · 2 days ago

Financial Counselor - Patient Access-23572

positionChicago, IL
timeFull-time
remoteOnsite
seniorityEntry Level
money$18.87/hr - $29.73/hr
date2+ years exp

Rush University Medical Center is a healthcare organization seeking a Financial Counselor to assist patients with financial counseling duties related to Transplant, Psychiatric, and rehabilitative services. The role involves providing excellent customer service and helping patients identify payment sources while adhering to Rush's mission and policies.

Clinical TrialsEducationHealth CareMedicalTraining
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H1B Sponsor Likelynote

Responsibilities

Identify/counsel potential and repeat/recurring bad debt patients to prevent the rendering of non-urgent care services. Offer payment options to patients based upon policy and procedure
Identify potential charity and grant patients, assist patients with completing eligibility applications, make eligibility determinations (up to $5000 is actual or estimated charges), and notify patients of decisions
Make patient payment arrangements
Investigate additional payment sources
Accept payments
Serve as customer service resource for walk-in patients in hospital lobby/patient registration area
Handle customer service phone calls (pertaining only to prospective services and in-house patients)
Provide price estimates to patients, physician offices and ancillary departments
Complete cross training to be a Registration Specialist
Complete daily and weekly volume/productivity management reporting
Participate in/assist with quality management process(es)
100% of accounts requiring patient payment arrangements are concluded with a payment schedule in place prior to the end of the 'Bill Hold' period
90% of Customer Service phone are remedied at the time the call is received
Supervisor/Manager reviews work queue of accounts and various reports

Qualification

Financial counselingHealthcare experienceSpreadsheet reportingBilingual proficiencyCustomer service

Required

High School Diploma or Equivalent
Two years' previous experience in a medial healthcare environment
Demonstrate knowledge and proficiency in securing governmental and non-governmental accounts for payment
Working knowledge of creating and maintaining spreadsheet based reports

Preferred

Bilingual proficiency

Company

Rush University Medical Center

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Rush University Medical Center offers healthcare services for children and adults, clinical trials, medical education and training services.
dateFounded in 1837
location
Chicago, Illinois, USA
people-size10001+ employees
web-link
https://www.rush.edu/

H1B Sponsorship

Rush University Medical Center has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (64)
2024 (85)
2023 (64)
2022 (81)
2021 (65)
2020 (66)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Parkinson's Foundation
2023-07-25Grant

Leadership Team

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Richa Gupta
Chief Operating Officer, Rush University Medical Group
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Courtney Cole Kammer
Senior Vice President, Chief Human Resources Officer
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Recent News

GlobeNewswire
Cook County Health Looks Back on 2025
2026-01-02
PR Newswire
Rush University's Former Chair of Pain Medicine, Dr. Timothy Lubenow, Joins MAPS Centers for Pain Control to Expand Access to Advanced Pain Care in Chicago
2025-12-09
PR Newswire
MavriX Bio Announces First Patient Dosed in ASCEND-AS Trial of MVX-220, Investigational Gene Therapy for Angelman Syndrome
2025-11-07
Company data provided by crunchbase