Pengate Handling Systems, Inc. ยท 2 days ago
Field Service Technician
Pengate Handling Systems, Inc. is the premiere Raymond Solutions & Service Center in the Northeast, known for its cutting-edge innovation and outstanding service. They are seeking a Field Service Technician to troubleshoot and repair electro-mechanical problems, ensuring customer satisfaction while working in a team environment.
ElectronicsInformation TechnologyRoboticsSoftware
Responsibilities
To troubleshoot electro-mechanical problems, installations, and perform unscheduled repairs and scheduled maintenance on equipment based on customer demand and need
Effectively analyzes problem situations pertaining to breakdowns of customer equipment and recommends action necessary to correct the situation to customer
Exhibits a professional demeanor, promotes goodwill between the company and customers by providing a superior level of customer service
Performs necessary repairs to correct analyzed situations in a professional and productive manner
Maintains parts and supplies inventory in service van and maintain van service
Perform other duties as assigned
Qualification
Required
Need to maintain a valid driver license
Ability to communicate effectively with customers, management and co-workers
Ability to maintain a good understanding of industry innovations and product availability in order to make recommendations based on customer need
Ability to lift/move up to 70 pounds
Ability to stand and walk for 10 hours
Must be able to talk, hear, and speak with good articulation and voice control
Specific vision abilities required by this job include close vision, and ability to adjust focus
Preferred
one to three years mechanical, electrical and hydraulic experience in a similar environment or equivalent in college or vocational education
Benefits
Generous PTO and 10 company holidays
Defined career progression
Boot and tool reimbursement
Company vehicle that goes home with you
Medical/dental/vision insurance
401(k) w/ match
Paid training
Tuition reimbursement