Associate Customer Service Representative - 5033419 jobs in United States
cer-icon
Apply on Employer Site
company-logo

State of Missouri ยท 4 days ago

Associate Customer Service Representative - 5033419

The State of Missouri is committed to fostering confidence and trust through technology and customer service. They are seeking an Associate Customer Service Representative to support the Income Tax Bureau by analyzing tax returns and responding to customer inquiries.

AgricultureGovernmentInformation Technology

Responsibilities

Working with individual income tax returns, corporate income tax returns, & property tax credit claims
Analyzing & adjusting returns, notifying individual income tax non-filers & under-reporters
Sorting & distributing correspondence
Responding to customer inquiries through telephone calls, e-mails, & written correspondence
Processing returned refunds

Qualification

Customer ServiceComputer LiteracyAttention to DetailAnalytical ThinkingReliableProblem SolvingSelf-MotivatedStrategic Thinking

Required

Possession of a high school diploma or high school equivalency certificate
6 months or more of general office experience. (Substitutions may be allowed.)

Benefits

Defined pension plan
Generous amounts of leave and holiday time
Eligibility for health insurance coverage

Company

State of Missouri

company-logo
The State of Missouri is a group of outstanding people that accomplish extraordinary things for our folks every day.

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Kevin Mccarthy
Chief Technology Officer
linkedin
leader-logo
Jennifer Tidball
Chief Operating Officer at Missouri Department of Social Services
linkedin
Company data provided by crunchbase